Site Openings & Training Manager

Growth Kitchen; Greater London, Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension Scheme

Stock options

25 days of holiday + bank holidays

Competitive salary

Job summary

Growth Kitchen is seeking a hands-on Operations Lead to oversee our network of third-party delivery kitchens across the UK, with London and Birmingham as hubs.

You will train new franchisees, have commercial discussions to grow their business with us, and perform on-site checks to improve cooking accuracy and efficiency. The role requires travel 80% nationally and managing 30+ kitchen partners with autonomy and impact.

Qualifications

• 1-4 years of work experience in a restaurant/hospitality role as an AGM or GM of a single site or similar.
• Willing to travel nationally (paid) 80% of the time.
• Fluent in English and right to work in the UK.
• Strong communication and coaching skills.

Responsibilities

• Train new franchisees: help them learn how to cook our brands
• Have commercial conversations with franchisees, helping them grow their business with us
• Run regular checks on-site, help them cook more accurately and better
• Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
• Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance
• Support partners by getting hands on in the kitchen, and solving site issues when they arise

Skills

Franchise operations

Team leadership

Job description

**LOCATION: We are actively looking for candidates based in London and Birmingham**

Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian and GBK, from their existing kitchens.

We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry. You will help launch and manage our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards, and well as helping our kitchen partners maximise their success through strategic support and management. We are looking for someone who is willing to get hands-on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.

Some of your responsibilities will include:

• Train new franchisees: help them learn how to cook our brands
• Have commercial conversations with franchisees, helping them grow their business with us
• Run regular checks on-site, help them cook more accurately and better
• Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
• Manage a cluster of 30+ kitchen partners, owning their growth trajectory and week to week performance
• Support partners by getting hands on in the kitchen, and solving site issues when they arise

This is an incredible opportunity to join an exciting high growth start-up in the foodtech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals. and where progression opportunities will be exciting as the business grows. It is a great way to transition out of being hands-on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.

• 1-4 years of work experience in a restaurant/ hospitality role as an AGM or GM of a single site or similar
• Excited to learn and figure things out, asking great questions and being open to coaching
• Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
• Friendly, positive, and clear communicator and enjoy meeting new people
• Fluent in English and right to work in the UK is a must

• Work directly with and learn from the best food delivery brands
• Join a fast-growing startup
• Competitive salary
• Pension Scheme
• Stock options
• 25 days of holiday + bank holidays