Site Manager

Hertfordshire County Council; Rickmansworth; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Training provided

Job summary

Hertfordshire County Council is seeking a Site Manager for the Rickmansworth Recycling Centre to lead on-site operations, safety and customer service. You will supervise operatives, manage waste streams, maintain site paperwork and support improvements through training and trials.

The role requires practical, physical work and the ability to mentor a small team in a busy environment. Applicants should be ready to work in varying weather conditions and provide guidance to residents on waste

Qualifications

• Proven track record of delivering excellent customer service.
• Ability to advise residents on waste disposal.
• Calm under pressure and follow safety procedures.
• Maintain high service standards in all weather conditions.
• Experience of working under prolonged periods of physical effort.
• Experience of leading a team of operatives.

Responsibilities

• Supervise and mentor site operatives to ensure safe opening and closing.
• Maintain site cleanliness and efficient operations daily.
• Manage site documentation (paper and digital) and advise residents on disposal.
• Operate or supervise use of on-site machinery including JCB, with training.

Skills

Customer service

Waste disposal advice

Safety procedures

Team leadership

First Aider

Fire Marshal

JCB operation

Tools

JCB

Job description

Job Introduction

Job Title: Site Manager - Rickmansworth

Starting Salary: £30,932 progressing to £34,649 per annum (pro rata for part time)

Hours:40

Location:Rickmansworth

Contract Type: Permanent

Directorate:Growth & Environment

About The Team

This is an exciting opportunity to join our Recycling Centre service team as we work towards our vision of increasing recycling rates and diverting waste from landfill. You’ll be part of a supportive, hands‑on team that prides itself on delivering excellent customer service, maintaining safe and efficient sites, and constantly looking for ways to improve. You’ll also have the chance to get involved in wider service development through staff engagement groups and new waste‑stream trials.

About The Role

As the lead responsible operative on site, you’ll play a key role in keeping the Recycling Centre running smoothly day‑to‑day. You’ll supervise, support and mentor operatives, ensuring safe opening and closing of the site and maintaining a clean, well‑organised environment.

Your responsibilities will include managing all site documentation (both paper and digital), advising residents on how to dispose of their waste correctly, checking permits for vans and trailers, and making sure waste streams remain separated. With training provided, you’ll also operate compactors and JCB equipment safely and effectively.

This role offers variety every day—from helping residents recycle more, to identifying ways to improve the service, to supporting trials of new waste streams. It’s a practical, physical job where your decisions and actions make a visible difference to the community.

About You

We’re looking for someone who:

• Has a proven track record of delivering excellent customer service
• Can confidently advise residents on where and how to dispose of their waste
• Stays calm under pressure and follows safety procedures at all times
• Can maintain a high standard of service in all weather conditions
• Has experience of working under prolonged periods of physical effort
• Can support and manage a team of operatives effectively
• Is able to act as the site First Aider and Fire Marshal (training provided)
• Is willing to operate onsite machinery including the JCB (training provided)

If you’re enthusiastic, safety‑focused, and keen to help improve recycling in your community, this could be the perfect role for you. We’ll provide all the training you need—from First Aid and Fire Marshal qualifications to manual handling and plant operation—and there are real opportunities to progress within the team.

We may close this vacancy early if we receive a high volume of strong applications.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 7. Please locate the job profile here:

Job profiles - Operational services

To hear more about this opportunity please [e-mail] an informal discussion about the role.

Interview Date: TBC

Additional Information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be aDisability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).Further information about the legal requirement can be found here.