Site Leader - Micro Fulfillment Center Operations

Gopuff; Liverpool; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

RSUs

Health, dental & vision

Employee rewards

Career progression

Job summary

Gopuff is seeking a Site Leader for our Micro Fulfilment Centre in Liverpool to drive performance and customer satisfaction.

You will recruit, develop and manage a high-performing team, own P&L for the MFC, and ensure safe, compliant operations while delivering on time, accurate orders and cost efficiency. This role requires hands-on leadership in a fast-paced, evolving startup environment. Join a rapidly growing team and impact how groceries are delivered.

Qualifications

• 3+ years of managerial experience in retail, warehousing, or logistics.
• Proven ability to lead fast-paced operations with strong time management.
• Experience with data analytics for continuous improvements.
• Willingness to travel and work on weekends/nights as required.

Responsibilities

• Lead and develop a team of supervisors and associates.
• Oversee inventory management to minimise stock issues.
• Drive order fulfilment accuracy and timeliness in the MFC.
• Ensure excellent customer experience and timely issue resolution.
• Manage P&L and controllable costs for the MFC.
• Enforce safety, compliance, and quality standards.
• Track KPIs and implement improvement plans.

Skills

Team Leadership

People Management

Operational Excellence

Data Analytics

Budget & P&L

Communication

Job description

Gopuff is seeking a Site Leader for our Micro Fulfilment Centre in Liverpool to drive performance and customer satisfaction.

You will recruit, develop and manage a high-performing team, own P&L for the MFC, and ensure safe, compliant operations while delivering on time, accurate orders and cost efficiency. This role requires hands-on leadership in a fast-paced, evolving startup environment. Join a rapidly growing team and impact how groceries are delivered.