Site Administration Technical Officer - Home Improvements

Connect2Dudley; Dudley; On-site; GBP 36,000 - 42,000; Full time

Job summary

Connect2Dudley is seeking a Site Administration and Technical Officer to support the Home Improvements team in Dudley. The role covers preparing and issuing works orders, contract variations and completion certificates to help deliver maintenance projects.

You will be the key contact for tenants, contractors and colleagues, coordinating works, providing updates, resolving queries and ensuring records are accurate.

Qualifications

• Experience providing administrative support in property/home improvement contexts.
• Ability to coordinate multiple stakeholders and maintain records.
• Customer service orientation with focus on service standards.

Responsibilities

• Prepare and issue works orders, contract variations and completion certificates.
• Coordinate works with tenants, contractors and colleagues.
• Maintain accurate records and monitor progress through to completion.
• Ensure compliance with procedures and service standards.

Skills

Administrative support

Coordination

Customer service

Job description

Job Title: Site Administration and Technical Officer - Home Improvements

Location: Dudley

Contract: Temporary, 3months

Start Date: ASAP

Rate: £18.35 - £21.65 per hour (PAYE)

Job Summary

The Technical Officer will provide technical and administrative support within the Home Improvement Team.

The role is responsible for the preparation and issue of works orders, contract variations, and completion certificates to support the efficient delivery of home improvement and maintenance works.

Acting as a key point of contact, the postholder will liaise with tenants, contractors, and colleagues across the service to coordinate works, provide updates, resolve queries, and ensure a high standard of customer service. The Technical Officer will maintain accurate records, monitor the progress of works through to completion, and support the effective administration of contracts and improvement programmes, ensuring compliance with relevant procedures and service standards.

This role does not include the processing or authorisation of contractor payments.

Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.