Technical Officer

Bristol City Council; West of England; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Flexitime

LGPS

Annual leave

Job summary

Bristol City Council is seeking a skilled Technical Officer to support the Cyclical & Planned Maintenance Team in Brislington. The role focuses on back-office support for Project Surveyors, Supervisors and Managers, with regular liaison to tenants, contractors and colleagues to deliver daily tasks.

You will arrange programmes of work, handle ad hoc repairs and general office duties, and contribute to a proactive workflow in a busy environment.

Qualifications

• Excellent communication and customer service skills are essential.
• Eye for detail, flexible approach and willingness to learn new tasks.
• Proactive in managing workloads and meeting targets.
• Experience supporting project surveyors and liaising with contractors.

Responsibilities

• Plan and arrange the flow of work across planned external contractors and site resources.
• Load jobs on computer systems for in-house and external resources and rearrange appointments.
• Collaborate with internal teams and liaise with external contractors to deliver the Planned Programme.
• Correspondence with internal and external customers, contractors and stakeholders.
• Update databases and systems.
• Monitor and distribute team emails.
• Provide statistical reports and cover in team when required.

Skills

Communication skills

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference VAC008914 Date posted 06/10/2026 Application closing date 27/10/2026 Location Brislington Transport Depot Bath Road / Sandy Park Road Bristol BS4 3NZ Salary BG8: £30,023 - £32,046 Package Blank Contractual hours 37 Basis Full time Job category/type Housing Attachments Job Description.pdf Person Specification.pdf

The Cyclical & Planned Maintenance Team is looking for a skilledTechnical Officer who can thriveunder pressure, and work in a fast-paced environment. The role will essentially provide back office support to the Project Surveyors, Supervisor and Manager within Low Rise Projects Team and will also include liaising with site-based operatives and external contractors.

You will work as part of the core team to set up systems and processes to provide an efficient / effective high-quality support for Compliance/Planned Programmes. You will need to have an eye for detail in carrying out your work, be flexible in your approach and willing to learn new tasks to help the team achieve set targets. In a busy working environment, you will have a proactive approach to workloads whilst also having the ability to be reactive when needed, managing your own workloads. In addition, good communication skills will be required as part of your active engagement with tenants, contractors, trade teams and team members to help in completing daily tasks.

You will be expected to arrange programmes of work, ad hoc and urgentrepairs, as well as general office duties as they arise, during operational hours. Excellent communication and customer service skills are essential.

Daily activities could include:

• Planning andarrangingthe flow of work across planned for external contractorsand site based inhouseresources.
• Loading jobs on computer systems,for in-house and external resources, andrearranging appointments with customers
• Working together with internal colleagues across a range of teams, as well as liaising with external contractors daily, to ensure an effectivePlanned Programme is delivered to our residents.
• Correspondence with internal & external customers / contractors / stakeholders.
• Updating databases and systems.
• Monitor and distribute the teams central e-mail mailboxes.
• Provide statistical reports.
• Provide cover in team when required.

This is an excellent opportunity to gain valuable experience and learn new skills in a friendly and positive environment.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For further information, please refer to the Job Description and Person Specification or alternatively, please contact Gary Lewis [e-mail] / 07388963367

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Thepersonal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.