SIAM Release Analyst

Capgemini; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Disability Confident Employer

Wellbeing programs

Job summary

Capgemini UK seeks a SIAM Release Analyst to coordinate end-to-end release management across a multi-supplier environment in Manchester, ensuring releases are planned, scheduled and deployed with governance and minimal disruption to live services.

You will work with suppliers, delivery teams and service management to maintain calendars, assess risks, run governance forums and produce management information to support informed decisions.

Qualifications

• Experience in Release Management, Service Management, SIAM or IT Operations within complex multi-supplier IT environments.
• Strong understanding of SIAM principles, supplier governance and coordination of release activities across multiple suppliers.
• Knowledge of ITIL processes, particularly Release, Change, Incident, Service Level and Supplier Management.
• Experience coordinating release schedules, managing dependencies and supporting release planning and deployment activities.
• Strong analytical and organisational skills with ability to manage risks and service impacts in a fast-paced environment.

Responsibilities

• Coordinate end-to-end Release Management across a multi-supplier service environment, ensuring releases are planned, scheduled and deployed per governance.
• Maintain release calendars with suppliers, delivery teams and service management; identify dependencies and support successful delivery.
• Monitor release readiness, approvals, documentation, testing evidence and deployment plans before implementation.
• Identify, assess and escalate release-related risks and conflicts to minimise disruption to live services.
• Facilitate cross-supplier release planning meetings and governance forums; produce MI and reporting for oversight.
• Support continual improvement by analysing release performance and capturing lessons learned to enhance processes and supplier practices.

Skills

Release Management

SIAM coordination

ITIL knowledge

Stakeholder management

Analytical skills

Education

ITIL Certification

Tools

ITSM tools

Job description

About the job you’re consideringThe SIAM Release Analyst is accountable for coordinating and governing release activities across a complex multi-supplier environment, ensuring that releases are planned, managed, and deployed in a controlled and efficient manner. The role is outcome-focused, ensuring that release processes, schedules, and supplier activities are aligned to business requirements while minimising risk and disruption to live services. The Release Analyst will coordinate cross-supplier release planning, provide oversight of release execution, and ensure suppliers meet their release management obligations and performance commitments. Through effective governance, collaboration, continuous improvement, and data-driven reporting, the role contributes to improved service quality, enhanced end-user experience, increased operational stability, and the delivery of measurable business value.Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.Your role:Coordinate the end-to-end Release Management process across a multi-supplier service environment, ensuring releases are planned, scheduled, and deployed in accordance with agreed processes and governance.Work with suppliers, delivery teams, and service management functions to maintain release calendars, identify dependencies, and support the successful delivery of release activities.Monitor release readiness, ensuring required approvals, documentation, testing evidence, and deployment plans are completed prior to implementation.Identify, assess, and escalate release-related risks, issues, conflicts, and scheduling impacts to minimise disruption to live services.Facilitate cross-supplier release planning meetings and governance forums, promoting collaboration and ensuring alignment across service towers and delivery teams.Produce release schedules, management information, performance metrics, and reporting to support operational oversight and informed decision-making.Support continual improvement initiatives by analysing release performance, capturing lessons learned, and recommending enhancements to release processes, controls, and supplier practices across the SIAM ecosystem.You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.Your skills and experienceExperience in Release Management, Service Management, Service Integration, or IT Operations within complex multi-supplier IT environments.Strong understanding of SIAM principles, supplier governance, and the coordination of release activities across multiple suppliers and service towers.Knowledge of ITSM practices, particularly Release, Change, Incident, Service Level, and Supplier Management, with a good understanding of ITIL.Experience coordinating release schedules, managing dependencies, and supporting release planning, readiness, and deployment activities.Strong analytical and organisational skills, with the ability to identify and manage release risks, conflicts, and service impacts in a fast-paced environment.Excellent stakeholder management and communication skills, with the ability to collaborate effectively with suppliers, technical teams, business stakeholders, and change governance forums.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Your security clearance and pre-employment checksIf you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Some roles will also require an additional level of security clearance:Security Check (SC) Clearance:To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.Make it real – what does it mean for you?Flexibility to work your wayYou will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Your wellbeingYou’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.Shape your pathYou will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Shared energyYou’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.Why should you consider Capgemini?Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com