SIA Steward

Kia Oval; Greater London; On-site; GBP 19,000 - 27,000; Part time

Benefits offered by this job

Complimentary meal and drink provided

Job summary

Kia Oval is seeking experienced SIA Stewards to join our matchday operations team. This casual, zero-hours role focuses on safety, security, and ensuring a great spectator experience across hospitality zones, turnstiles, and concourses.

Ideal candidates hold an NVQ Level 2 in Spectator Safety or similar training, with flexibility for evening, weekend and bank holiday fixtures. Excellent customer service and calm professionalism are essential.

Qualifications

• Must be aged 18 or over.
• Full right to work in the UK.
• Physically fit and mobile.
• Level 2 Award For Door Supervisor (SIA Badge).
• Enthusiastic individual who can work well in a team and follow instruction.
• Reliable and self-motivated.
• Strong time keeping skills.
• Well presented at all times.
• Great communication skills, both written and verbal.
• Excellent customer service skills.

Responsibilities

• Monitor crowd behaviour and communicate venue rules to spectators.
• Maintain access control in your designated area.
• Enforce venue rules.
• Assist with venue evacuation and direct guests as instructed.
• Provide information and assistance to spectators and staff.
• Deliver the brand and atmosphere of the event as briefed.
• Remain in your designated position until relieved by your replacement.

Skills

SIA badge

Customer service

Communication skills

Time keeping

Teamwork

Education

SIA Level 2

Job description

SIA Steward

Application Deadline: 1 March 2027

Department: Matchday Operations - Casual

Employment Type: Zero Hours

Location: The Kia Oval

Compensation: £16.91 / hour

Description

Hours of work:

• Contact Type- Casual
• Flexible hours, dependent of the planned fixtures.
• Weekend, evening and bank holiday working

Key Responsibilities

The role

We are seeking experienced SIA Stewards to join our matchday operations team. This role is crucial to ensuring the safety, security, and enjoyment of all venue attendees. Ideally, candidates will hold an NVQ Level 2 in Spectator Safety, though training may be available for the right individuals.

Your main responsibilities will include providing exceptional safety and security services, remaining calm and professional at all times, and responding effectively to any incidents. You will be positioned across various areas of the stadium, including hospitality zones, turnstiles, exit gates, stands, and concourses.

This is a flexible, casual role, perfect for those looking to earn extra income while gaining experience in matchday operations. Availability is required for evening and weekend fixtures.

What You’ll Do

• Monitor crowd behaviour and communicate venue rules to spectators as required.
• Ensure access control measures are maintained in your designated area.
• Enforce venue rules.
• Assist with venue evacuation, directing guests, players, and officials to holding areas as instructed.
• Provide information and assistance to spectators and staff, enhancing the matchday experience.
• Deliver the brand and atmosphere of the event as briefed, reflecting the type of fixture being staged.
• Remain in your designated position until relieved by your nominated replacement.

Skills, Knowledge and Expertise

The successful candidate will have the following experience/skills/qualities:

Essential:

• Candidates must be aged 18 or over
• Full right to work in the UK
• Physically fit and mobile
• Level 2 Award For Door Supervisor (SIA Badge)
• Enthusiastic individual who can work well in a team and follow instruction
• Reliable and self- motivated.
• Strong time keeping skills.
• Well presented at all times.
• Great communication skills- both written and verbal.
• Excellent customer service skills.

Desirable:

• Having or working towards NVQ2 in spectator safety is desired but not essential. Training may be available.

Benefits

• Complimentary meal and drink provided each matchday shift.