SIA Security Officer – Public Safety & Customer Focus

Carlisle Support Services; Manchester; Hybrid; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Pension scheme

Health & wellbeing plans

Earned wage access (Stream)

Induction and training

Uniform provided

SIA training funding

Employee assistance program

Refer a Friend

Job summary

Carlisle Support Services is recruiting enthusiastic security professionals to join our team in Manchester. You will learn new skills through full training and ongoing support to help you succeed in a fast-paced environment.

Your role focuses on safety, deterrence, and high-quality customer service. You will manage access, patrol duty, and respond to incidents while working as part of a collaborative team across prestigious client sites.

Qualifications

• Must be 18+ and eligible for licensable role.
• SIA Guarding or Door Supervision licence is required.
• Minimum 5 years of checkable work and address history.
• Reliable, punctual, flexible and smart in appearance.
• Friendly, professional, and motivated to deliver great service.
• Previous security or customer-facing experience preferred.
• Ability to interact positively with clients and customers.

Responsibilities

• Ensure colleague safety and provide assurance
• Provide a smart, visible security presence and deterrent
• Effective conflict management and incident control
• Conduct security patrols and control access/egress
• Engage with the public in a proactive, professional manner
• Respond appropriately to hazards and incidents
• Provide guidance and direct customers as a first contact
• Follow safety and security processes and procedures
• Work as part of a team and build strong working relationships

Skills

Customer service orientation

Communication skills

Team player

Education

SIA Guarding or Door Supervision licence

Job description

Carlisle Support Services is recruiting enthusiastic security professionals to join our team in Manchester. You will learn new skills through full training and ongoing support to help you succeed in a fast-paced environment.

Your role focuses on safety, deterrence, and high-quality customer service. You will manage access, patrol duty, and respond to incidents while working as part of a collaborative team across prestigious client sites.