SIA Licensed Security Receptionist

YouLend; London; On-site; GBP 29,000 - 30,000; Full time

Job summary

An innovative firm is seeking an SIA License Security Receptionist to join their vibrant team in Central London. In this role, you'll ensure the physical security of the office while providing a welcoming atmosphere for visitors. Your responsibilities will include greeting guests, managing office supplies, and supporting events. This position offers a competitive salary, a quarterly performance bonus, and a comprehensive benefits package, including stock options and private medical insurance. Join a recognized workplace that values diversity and fosters a supportive environment.

Benefits

Stock Options

Private Medical Insurance

Dental Insurance

Enhanced Maternity Leave

Free Gym

Subsidised Lunch

Deliveroo Allowance

Monthly Masseuse

Team Socials

Football Power League

Qualifications

• Proven experience in a security or receptionist role.
• Strong customer-service skills and experience in an office environment.

Responsibilities

• Maintain physical security of the office and check entry points.
• Greet and direct visitors, ensuring a great first impression.
• Handle admin tasks including post handling and ordering stock.

Skills

SIA License

Customer Service Skills

Time Management

Organizational Skills

Attention to Detail

Calm Under Pressure

Professional Communication

Job description

About Us

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

The Role:

We're looking for an SIA License Security Receptionist to be part of a sociable and busy team. If you enjoy working with a range of different people, are organised, and enjoy a fast-paced, vibrant and fun environment, this could be for you!

You will be responsible for maintaining physical security of our office, whilst ensuring a clean, tidy and safe environment for employees and guests, greeting visitors and giving people a great first impression of YouLend, as well as helping with events and keeping the office fully stocked of essential items.

Responsibilities

• Ensuring physical security of the office; completing regular walks to check entry points, checking employee access cards and issuing new ones, ensuring employees are following physical security procedures
• Look after visitors by greeting, welcoming, directing them appropriately, and notifying the relevant colleagues
• Admin tasks such as post handling, arranging couriers, ordering gifts/incentives, ordering stock (including branded items), arranging photographers
• Arranging couriers, including to deliver equipment for new starters starting remotely
• Ensuring meeting rooms are adequately tidy and setting up meetings as required (ordering breakfast/lunches and making drinks)
• Organise employee benefits (booking massage therapist, ordering birthday cakes, setting up lunch each day)
• Liaising with the building management team and Landlords to resolve issues in the office
• Onboarding new starters, creating welcome packs and arranging intros with various teams
• Restock kitchen each morning and afternoon
• Highlighting and resolving, if possible, any issues within the office to Office Manager
• Arranging meetings with external suppliers and contractors
• Keeping employees updated with company-wide updates
• Responding to and keeping on top of the Office Management inbox

• SIA license
• Proven experience in a security or receptionist role
• Experience working in an office environment, with strong customer-service skills

• Excellent time management skills

• Be able to prioritise your workload

• Friendly and approachable (you will represent YouLend and be the first person external visitors see)

• Strong organisation skills and very good attention to details
• Ability to remain calm under pressure and respond quickly to incidents

• Professional and positive communication skills in person, over the phone and in writing

Desirable:

• First aid and fire safety trained (ideal but not mandatory)

Salary: £29,000 - 30,000 + £2000 quarterly bonus (based on performance)

Why join YouLend?

• Award-Winning Workplace:YouLend has been recognised as one of the “Best Places to Work 2024” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech: YouLend has been recognised as a “Top 250 Fintech Worldwide” company by CNBC.

We offer comprehensive benefits package that includes:

• Stock Options
• Private Medical insurance via Vitality
• Dental with BUPA
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch via Feedr
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League / Paddle club

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.