SIA Licensed Retail Security Officer - Customer-Focused & Calm

Lodge Service; Coventry; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & Body worn videos

Benefits portal - discounts

24/7 Doctor on Line & Counselling

Wellbeing support

Inclusive culture

Boots Discount Card

Job summary

Lodge Service is seeking a Security Officer to protect staff, customers and stock across our retail sites in Coventry. A valid SIA license, UK right to work and smart appearance are essential; you will deter theft and work with store management to maintain safety.

We offer training and career paths, pension, 28 days holiday, uniform and body worn videos, discounts, wellbeing support, and an inclusive culture. Retail security experience is preferred.

Qualifications

• Valid SIA license is required.
• UK right to work and 5-year history.
• Customer service skills essential.
• Smart appearance and professional conduct.
• Ability to follow procedures and stay calm under pressure.
• Retail security experience is preferred.

Responsibilities

• Protect staff, stock and customers.
• Prevent theft and deter incidents.
• Partner with store management teams to maintain security.
• Deliver professionalism and customer service at all times.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and customers.
• Maintain a visible deterrent presence.

Skills

Customer service

Smart appearance

Follow procedures

Calm under pressure

Retail security experience

Education

Valid SIA License

Job description

Lodge Service is seeking a Security Officer to protect staff, customers and stock across our retail sites in Coventry. A valid SIA license, UK right to work and smart appearance are essential; you will deter theft and work with store management to maintain safety.

We offer training and career paths, pension, 28 days holiday, uniform and body worn videos, discounts, wellbeing support, and an inclusive culture. Retail security experience is preferred.