Retail Security Pro - Protect People & Stock, Training

Lodge Service; Hounslow; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Training & career paths

Pension scheme

28 days holiday

Uniform & body worn videos

Benefits portal

Job summary

Lodge Service is seeking a vigilant Security Officer to protect staff, stock and customers at our retail sites across the UK. You will partner with store management, deter theft and deliver professional customer service while maintaining a visible security presence.

A valid SIA license, right to work in the UK, and a calm, procedure‑driven approach are essential. Retail security experience is preferred; we offer training, career paths, a pension, 28 days holiday, and employee discounts.

Qualifications

• Valid SIA license and eligibility to work in the UK.
• Customer service skills with a professional demeanour.
• Ability to follow procedures and stay calm under pressure.
• Retail security experience is preferred.
• Smart appearance and strong communication.

Responsibilities

• Protect staff, stock and customers.
• Prevent theft and deter wrongdoing.
• Partner with store management to ensure safety.
• Deliver professionalism and high-quality customer service.
• Maintain a visible security presence on site.
• Use ASCONE for shoplifting prevention.

Skills

SIA License

Customer service skills

Calm under pressure

Ability to follow procedures

Retail security experience

Job description

Lodge Service is seeking a vigilant Security Officer to protect staff, stock and customers at our retail sites across the UK. You will partner with store management, deter theft and deliver professional customer service while maintaining a visible security presence.

A valid SIA license, right to work in the UK, and a calm, procedure‑driven approach are essential. Retail security experience is preferred; we offer training, career paths, a pension, 28 days holiday, and employee discounts.