Retail Security Officer - Customer Focus, Weekend Role

Lodge Service; Greater London; Hybrid; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Pension scheme

28 days holiday

Uniform & Body Worn Videos

Training & career paths

Benefits portal Retail, dining and gym

24/7 Doctor on Line & Counselling

Wellbeing Support

Inclusive culture | Disability Confid

Job summary

Lodge Service is seeking a Security Officer to protect staff, customers and stock, while providing excellent customer service in a retail environment. You will work as part of a vigilant team, maintaining a calm, professional presence and following established procedures to deter theft and ensure safety.

Requirements include a valid SIA license, UK right to work with 5-year history, weekend availability, and smart appearance. Retail security experience is preferred and training is provided.

Qualifications

• Valid SIA License.
• UK right to work & 5-year history.
• Must have weekend availability.
• Customer service skills.
• Smart appearance.
• Ability to follow procedures.
• Calm under pressure.

Responsibilities

• Protect staff, stock & customers.
• Prevent theft.
• Partner with store management teams.
• Deliver professionalism and customer service.
• Use ASCONE for shoplifting prevention.
• Ensure safety of employees and Customers.
• Visible deterrent presence.

Skills

Customer service

Calm under pressure

Follow procedures

Smart appearance

Retail security experience

Weekend availability

Communication skills

Education

SIA License (valid)

Job description

Lodge Service is seeking a Security Officer to protect staff, customers and stock, while providing excellent customer service in a retail environment. You will work as part of a vigilant team, maintaining a calm, professional presence and following established procedures to deter theft and ensure safety.

Requirements include a valid SIA license, UK right to work with 5-year history, weekend availability, and smart appearance. Retail security experience is preferred and training is provided.