SIA Door Supervisor (Wolverhampton)

Stadium Group; Wolverhampton; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic team as an SIA Door Supervisor, where you'll play a vital role in ensuring safety at various exciting events across Wolverhampton and the Midlands. This position offers the chance to work at high-profile sporting events, concerts, and festivals, providing a unique opportunity to be part of the action. With flexible hours and a focus on customer service, you'll be responsible for welcoming visitors, managing access control, and maintaining a secure environment. If you're ready to take on the challenge, this role promises to deliver memorable experiences while keeping everyone safe.

Qualifications

• SIA Door Supervisor badge is mandatory for this role.
• Good verbal and written English skills are essential.

Responsibilities

• Welcome visitors and ensure their safety at events.
• Assist with evacuation procedures and manage crowd control.
• Provide excellent customer service throughout events.

Skills

SIA Door Supervisor badge

Verbal and written English

Calmness in high-pressure situations

Job description

We are looking for SIA Door Supervisors to work at events in Wolverhampton and across the Midlands. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, including Wolverhampton Wanderers, Derby County FC, Leicester City FC, Chelsea FC, Silverstone Race Circuit, Everton FC, Wigan Warriors, Wigan Athletic, Burnley FC, Manchester United FC, and many more! Transport to other events around the country may occasionally be available.

Stadium serves its clients with one goal in mind – keeping you safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world's special moments!

Responsibilities include:

• Welcoming all visitors to the venue
• Searching bags and persons before entering the venue
• Placing tags on bags once checked
• Sweeping and clearing persons from closed areas
• Assisting with evacuation procedures
• Ejecting fans from the venue/event
• Providing security-related communications to members of the public
• Preventing fans from taking alcohol pitch side
• Preventing fans from smoking or vaping
• Preventing fans from standing in non-safe standing areas
• Access control to VIP/Player or Hospitality areas
• Dealing with any queries and offering additional information regarding the event
• Checking access passes (where applicable)
• Helping to direct the flow of foot traffic
• Offering an excellent level of customer service to ensure the smooth running of the event
• Being the eyes and ears of the event and ensuring the safety team has the information they require
• Supporting other positions where necessary, including stewarding, Traffic, and Car Park teams.

Required skills, qualifications, and experience:

• SIA Door Supervisor badge
• Good level of verbal and written English
• The ability to react calmly in high-pressure situations

Hours of work:

Shift times will vary on each event; early and late shifts will be available. All work is offered on a casual basis, giving you flexibility to work around your current commitments.

Rate of pay:

The hourly rate will be £12.50.

If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house, or any other relatable role, please apply today with your CV attached!

Due to the nature of this role, all applicants must be over 18 years of age.

If you do not have an SIA Door Supervisor badge, we will not be able to continue your application within our recruitment process, and this will be rejected.