SIA-Certified Store Detective | Theft Prevention & CCTV

Mitie Group plc.; West of England; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

M&S discount (20%)

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Job summary

Marks & Spencer in the UK seeks a Store Detective to operate across its network of stores, using sharp observation to prevent theft and support security operations. You will observe, deter and, when required, apprehend offenders in line with policy and the Theft Act.

The role requires SIA frontline licence, 5 years of traceable UK work history and access to transport to cover Bristol, Bath and nearby towns. Pay is £15.91 per hour, with benefits including M&S discount after 6 months.

Qualifications

• Adaptable and flexible approach to shifts across multiple stores.
• Calm under pressure in challenging situations.
• Strong communication skills, both written and verbal.
• SIA licensed frontline store detective.
• Proactive and self-motivated with a drive to improve processes.

Responsibilities

• Observe, deter and arrest those taking part in criminal activity in line with Theft Act.
• Follow ASCONE process.
• Work with SOC CCTV operators to identify and stop offenders.
• Liaise with police and crime prevention partners to stay updated on trends.
• Build local networks to disrupt crime and report incidents promptly.
• Occasionally attend court to provide evidence.

Skills

Adaptable

Calm under pressure

Customer-focused

Communication

Proactive

Self-motivated

SIA licensed

Observational skills

Education

GCSE English

Job description

Marks & Spencer in the UK seeks a Store Detective to operate across its network of stores, using sharp observation to prevent theft and support security operations. You will observe, deter and, when required, apprehend offenders in line with policy and the Theft Act.

The role requires SIA frontline licence, 5 years of traceable UK work history and access to transport to cover Bristol, Bath and nearby towns. Pay is £15.91 per hour, with benefits including M&S discount after 6 months.