Showroom Stylist & Experience Lead

Sofa Club

Watford

On-site

GBP 27,000 - 33,000

Full time

14 days+

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Benefits offered by this job

Annual leave 28 days

Health Insurance

Cycle to Work

Life Assurance

Employee Assistance Programme

Friends & Family Discount

Electric Car Scheme

Salary Sacrifice Pension

Quarterly Bonus

Job summary

Sofa Club is seeking a warm, energetic Sofa Host to join our showroom team. You’ll guide customers through styling choices, create a memorable in-store experience, and help bring our bold, design-led brand to life on the floor.

Based in the UK, with Edinburgh/Cardiff openings and a competitive base salary plus commission, this hands-on role rewards energy, creativity, and a knack for turning enquiries into confident purchases.

Qualifications

Experience in sales or retail environments preferred.
Ability to build genuine connections with customers.
Strong communication and listening skills.
Comfort with using technology to enhance the showroom experience.

Responsibilities

Deliver warm, confident welcomes and expert guidance on styles and configurations.
Lead personalised conversations to make sofa shopping effortless and enjoyable.
Represent Sofa Club brand through styling knowledge and customer-centric service.
Maintain showroom standards and ensure accuracy of product information and pricing.
Support in-store activations and contribute to community engagement.
Navigate omni-channel tools to create seamless customer journeys from quote to order.