Showroom Sales Manager Designate

City Plumbing; Crawley; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Uncapped commission

Discounts & cash back at retailers

Enhanced pension

Life assurance

Family policy including extended leave

Mental Health support & EAP

Induction program and development

Financial education & loans

Inclusive workplace culture

Job summary

City Plumbing in Crawley is seeking a Showroom Sales Manager to lead a high-performing team, drive growth, and close opportunities. You will own the customer journey, deliver CAD-based design visuals, and foster trusted relationships with trade and retail customers, turning enquiries into completed sales.

The role emphasises achieving targets with a strong bonus potential while maintaining showroom standards and safety. A UK driving licence is essential.

Qualifications

• Proven sales track record in showroom or retail environments.
• Ability to identify opportunities, manage a pipeline, and hit targets.
• Comfort with providing CAD-based design visuals to customers.
• Strong relationship management with trade and retail customers.
• Analytical mindset to interpret basic financials and KPIs.

Responsibilities

• Drive growth by securing new business and maintaining margins.
• Own the customer journey from first contact to final design and quotes.
• Provide 3D design visuals using CAD to help customers visualise bathrooms.
• Bridge trade and retail channels and convert local trades into showroom advocates.
• Maintain a safe, organised showroom and ensure contracts meet safety standards.

Skills

Sales hunter

Relationship building

Closing deals

Analytical thinking

CAD design knowledge

UK driving licence

Tools

CAD software

Job description

The role:

As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in! In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.

#ShowOffYourShowroom

Come and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.

Key Responsibilities:

• You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.
• You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.
• You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.
• You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.
• You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.

You:

You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.

Skills and competencies:

• You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.
• You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.
• You will have experience in relationship management and developing a true partnership approach with clients.
• You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.
• Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).
• A valid UK Clean Driving Licence and access to a car is essential for this role.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Uncapped commission
• Discounts, savings and cash back at numerous retailers
• Enhanced pension
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.

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