Showroom Sales Advisor – Interiors & Home Styling

Frasers Group; Greater London; On-site; GBP 17,000 - 19,000; Part time

Job summary

Sofa.com in Chelsea is seeking a customer-focused Sales Advisor for a 16-hour/week role, weekend availability. You will be the first contact with customers and will advise with inspirational ideas to fulfil their needs.

You will uphold showroom standards, explain products, process quotes and orders accurately, and act as a brand ambassador for Sofa.com while embracing the customer journey and teamwork.

Qualifications

• Experience within retail alongside proven experience with interiors/furniture.
• Strong sales experience and awareness of trends to support the customer in styling their rooms/homes.
• Be ambitious and confident, with a strong can-do attitude.
• Be enthusiastic and dedicated to providing excellent customer service.
• A desire to work as part of a team to generate fresh and innovative ideas.
• Proficiency in MS Office and general IT.

Responsibilities

• Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range.
• Maintaining our high showroom standards and visual merchandising in store.
• Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered.
• Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date.
• Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards.
• Proactively improving and updating knowledge of product & interior trends.

Skills

Retail experience

Interiors knowledge

Sales skills

Customer service

Tools

MS Office

Job description

Sofa.com in Chelsea is seeking a customer-focused Sales Advisor for a 16-hour/week role, weekend availability. You will be the first contact with customers and will advise with inspirational ideas to fulfil their needs.

You will uphold showroom standards, explain products, process quotes and orders accurately, and act as a brand ambassador for Sofa.com while embracing the customer journey and teamwork.