Chelsea Showroom Sales & Interior Styling Advisor

SOFA.COM; Greater London; On-site; GBP 12,000 - 21,000; Part time

Job summary

Sofa.com in Chelsea is seeking a Sales Advisor for a 16-hour-a-week role with weekend availability. You will be the first contact for customers, offering inspirational ideas to meet their needs and encouraging them to explore the full range in-store.

You should excel in customer service, have retail and interiors/furniture knowledge, maintain showroom standards, assist with quotes and orders, and embody sofa.com as a brand ambassador.

Qualifications

• Experience in retail with interiors/furniture.
• Strong sales experience and trend awareness.
• Enthusiastic with customer service focus.
• Proficiency in MS Office and IT basics.

Responsibilities

• Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range.
• Maintaining our high showroom standards and visual merchandising in store.
• Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered.
• Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date.
• Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards.
• Proactively improving and updating knowledge of product & interior trends.

Skills

Customer service

Sales experience

Interiors knowledge

Team player

Tools

MS Office

Job description

Sofa.com in Chelsea is seeking a Sales Advisor for a 16-hour-a-week role with weekend availability. You will be the first contact for customers, offering inspirational ideas to meet their needs and encouraging them to explore the full range in-store.

You should excel in customer service, have retail and interiors/furniture knowledge, maintain showroom standards, assist with quotes and orders, and embody sofa.com as a brand ambassador.