Showroom Receptionist & Guest Experience Host

Sytner Group; Chester; Vor Ort; GBP 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

33 days holiday incl. bank holidays

Maternity/Paternity/Adoption pay

Career Development

Long service recognition (every 5 yrs)

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Voluntary/community day

Zusammenfassung

Volvo Chester, part of the Sytner Group, seeks a friendly Receptionist/Host to join the Welcome team. You will greet customers, direct them to the right department, and offer refreshments to create a personalised showroom experience.

You will handle incoming calls, connect them promptly to the appropriate department, and contribute to a warm, bespoke customer journey. Flexible full/part-time patterns may include weekends to uphold service standards.

Qualifikationen

• Warm, friendly telephone manner with a positive attitude.
• Proactive communicator with management and dealership teams.
• Excellent organisational and preparation skills.
• Ability to provide bespoke customer service experiences.

Aufgaben

• Welcome customers and visitors to the showroom.
• Direct customers to the correct department.
• Manage incoming calls and route to the right team.
• Offer refreshments and maintain a welcoming environment.
• Support with diary/booking tasks if required.

Kenntnisse

Customer service

Communication

Organisation

Problem solving

Attention to detail

Hospitality

Jobbeschreibung

Volvo Chester, part of the Sytner Group, seeks a friendly Receptionist/Host to join the Welcome team. You will greet customers, direct them to the right department, and offer refreshments to create a personalised showroom experience.

You will handle incoming calls, connect them promptly to the appropriate department, and contribute to a warm, bespoke customer journey. Flexible full/part-time patterns may include weekends to uphold service standards.