Showroom Manager

Woodward Recruitment; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Woodward Recruitment is seeking a Showroom Manager to lead the London showroom for a global construction chemicals manufacturer. You’ll manage product displays, CPD sessions and events, while ensuring visitors are welcomed and the space reflects the highest professional standards.

You will coordinate daily showroom operations, support the Specification and Marketing teams, arrange CPD presentations, and learn the product range and market stakeholders.

Qualifications

• Experience in showroom or customer-facing role preferred.
• Good knowledge of MS Office; CAD detailing is desirable; CRM knowledge a plus.
• Willingness to work Monday to Friday 9am–5pm with occasional evenings or overnight stays.

Responsibilities

• Coordinate day-to-day showroom operations and maintain professional showroom presentation.
• Be the first point of contact for visitors; greet guests and offer refreshments.
• Respond to emails and phone inquiries in a timely, professional manner.
• Manage meeting room and IT facilities to support events and meetings.
• Encourage showroom attendance and client engagement with product displays.
• Support Specification and Marketing teams in business development, marketing and events.
• Arrange and manage CPD presentations at showroom and client sites.
• Develop product knowledge and understand UK construction market stakeholders.
• Assist technical team with CAD details and learn internal processes.
• Shadow spec team at meetings and CPD seminars; progress within 2–3 years.

Skills

Communication skills

Customer service

Event coordination

Organisation

Team collaboration

Education

Interior Design or Architecture background

Tools

CAD detailing

Microsoft Office

CRM system

Job description

This is an excellent opportunity for a Showroom Manager, with lots of scope for development, working for a large, global manufacturer of construction chemicals. They have a hugely impressive portfolio of commercial and residential completed projects, working with Architects, Designers, Engineers, Contractors and End Users.

They are looking for a Showroom Manager to manage their London showroom, home to product displays, CPD's and events.

Responsibilities for the role of Showroom Manager is to coordinate the day to day running of the showroom; ensuring the company is represented to the highest level of professionalism in the showroom space. Liaise with all departments to ensure the showroom is suitably equipped, staffed and marketing material and product displays are well maintained.

To be the first point of contact for all visitors to the showroom, meeting and greeting guests and providing refreshments.

To respond to all email and phone enquiries in a professional and timely manner. To manage the meeting room and IT facilities.

To encourage attendance to the showroom by customers.

To support the Specification Team and Marketing Team in business development, marketing and events activity.

To arrange and manage CPD presentations at the showroom and at client offices.

To learn the range of products and their features and benefits. To gain an understanding of the UK construction market, specifically how construction products are specified, used and distributed and the key stakeholders involved.

Support the technical department in the generation of CAD details.

Shadow members of the specification team at specifier meetings, attend training sessions and CPD seminars.

To learn internal the company's processes and systems.

There is an opportunity to progress into other roles within the Specification Team and wider business after 2-3 years in this role.

This exciting Showroom Manager role will suit an outgoing individual with excellent communication skills, a proactive approach to work and a real desire to learn and progress.

A qualification or experience in a construction related discipline such as Interior Design or Architecture, and experience within a showroom or customer facing role would be highly desirable.

Good knowledge of MS Office (Word, Excel, Outlook & PowerPoint) are required as well as the ability to pick up new systems such as CRM.

Proficiency in CAD detailing is highly desirable.

The ability to handle enquiries and manage projects over time, is also required.

The role is showroom based Monday to Friday 9am to 5pm, with the occasional requirement to work later for an evening event or potentially an overnight hotel stay.