Showroom Design & Sales Advisor (In-Store & Virtual)

B Q; Tees Valley; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q is recruiting a Showroom Advisor to assist millions of customers with kitchen and bathroom ideas. You will focus on the customer, ask questions, and recommend finance options, products, and installation services.

You’ll translate designs into sales using company software to create inspiring home-improvement projects. Join a team that values communication, design sense, and the ability to manage multiple projects.

Qualifications

• Excellent communication and relationship-building skills.
• Motivated by targets and able to convert designs into sales.
• Strong team player with problem-solving skills and comfort using design software.

Responsibilities

• Focus on customer needs, advising on finance, products, and installation options.
• Use software to produce inspirational designs for customer projects.
• Coordinate multiple projects, supporting customers virtually and face to face.
• Guide customers from ideas to delivery, ensuring a great service on every project.
• Work flexibly across weekends, evenings, and bank holidays as part of a rota.

Skills

Communication

Relationship building

Targets-driven

Sales conversion

Team player

Problem-solving

Technology literacy

Tools

Design software

Job description

B&Q is recruiting a Showroom Advisor to assist millions of customers with kitchen and bathroom ideas. You will focus on the customer, ask questions, and recommend finance options, products, and installation services.

You’ll translate designs into sales using company software to create inspiring home-improvement projects. Join a team that values communication, design sense, and the ability to manage multiple projects.