Showroom Design Consultant — Flexible Hours & Bonuses

B&Q Limited; East Midlands; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Performance bonus

Top performer award

Pension scheme

Discounts

Wellbeing benefits

Job summary

B&Q Derby is hiring a Showroom Advisor to assist customers with home improvement ideas and design solutions. The role focuses on understanding customer needs, offering products, financing and installation options, and delivering an exceptional shopping experience.

You will use design software to bring ideas to life, coordinate projects, and support customers both in-store and virtually. Flexibility to work weekends and evenings is required; full training and a competitive package are offered.

Qualifications

• Excellent communication and relationship-building skills.
• Strong customer-service mindset with ability to identify needs.
• Comfort using design software to create inspirational ideas.
• Willingness to work a flexible rota including weekends/evenings/bank holidays.

Responsibilities

• Engage customers and understand their home improvement goals.
• Translate ideas into product and financing options with clear explanations.
• Create inspirational designs using design software to support sales.
• Coordinate multiple projects and support customers face-to-face and virtually.

Skills

Customer focus

Communication

Relationship building

Tools

Design software

Job description

B&Q Derby is hiring a Showroom Advisor to assist customers with home improvement ideas and design solutions. The role focuses on understanding customer needs, offering products, financing and installation options, and delivering an exceptional shopping experience.

You will use design software to bring ideas to life, coordinate projects, and support customers both in-store and virtually. Flexibility to work weekends and evenings is required; full training and a competitive package are offered.