Showroom Designer & Customer Advisor - Part Time (28h)

B Q; East Midlands; Sur place; GBP 24 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Résumé du poste

B&Q Derby is seeking a part-time Showroom Advisor for 28 hours per week to help customers bring their kitchen and bathroom ideas to life. You will ask questions, suggest finance options, and create inspirational designs using available software, guiding projects from concept to delivery.

You'll work both face-to-face and virtually, delivering exceptional service and building strong customer relationships while meeting targets.

Qualifications

• Excellent communication and relationship-building skills.
• Proven ability to meet targets and convert designs into sales.
• Comfortable working in a rota including weekends, evenings, and bank holidays.
• Proficient with technology and customer-facing software.

Responsabilités

• Ask questions and explore possibilities to recommend the right finance, products, and installation options.
• Use software to produce inspirational designs that bring customer projects to life.
• Coordinate multiple projects and support customers virtually and face to face.
• Guide customers on a journey from ideas through to delivery, ensuring best-in-class service.

Connaissances

Communication skills

Sales orientation

Customer service

Relationship building

Team player

Outils

Design software

Description du poste

B&Q Derby is seeking a part-time Showroom Advisor for 28 hours per week to help customers bring their kitchen and bathroom ideas to life. You will ask questions, suggest finance options, and create inspirational designs using available software, guiding projects from concept to delivery.

You'll work both face-to-face and virtually, delivering exceptional service and building strong customer relationships while meeting targets.