Showroom Assistant

JR United Kingdom; Telford; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a top-performing franchise in the Kutchenhaus network as a Showroom Assistant in Telford. This full-time role involves delivering exceptional customer service and managing showroom operations in a design-focused environment. The position is ideal for individuals with a background in retail or hospitality and a passion for interiors and design.

Benefits

Competitive salary

Supportive colleagues

Opportunities for career growth

Qualifications

• Experience in retail, hospitality, or showroom environments preferred.
• Reliable, flexible, and calm under pressure; team player.
• Interest in kitchens and home design with a willingness to learn.

Responsibilities

• Support daily running of the showroom and provide exceptional customer service.
• Manage showroom diary and book consultations.
• Assist designers and project coordinators as needed.

Skills

Customer service

Communication skills

Administrative ability

Interest in interiors

Team player

Job description

An exciting opportunity has arisen to join one of the most successful franchisees in the Kutchenhaus network as we continue our ambitious expansion. We are looking for a full-time Showroom Assistant to become part of our friendly, design-led team at Kutchenhaus York.

As a growing business with a reputation for delivering beautiful, bespoke German kitchens and home furniture, we pride ourselves on offering exceptional service and a welcoming experience to every client.

What You’ll Be Doing

• Support the daily running of our high-end showroom and provide exceptional front-line customer service.
• Greet walk-in clients and scheduled appointments with a professional and friendly demeanor.
• Qualify customer inquiries before passing them to the design/sales team.
• Manage the showroom diary and book consultations and follow-ups.
• Answer phones, manage emails, and provide administrative support.
• Keep displays clean, organized, and presentation-ready.
• Assist with client presentation packs, brochures, and sample preparation.
• Maintain product knowledge and learn about German kitchen design features.
• Support designers, project coordinators, and installation teams when needed.

What We’re Looking For

Essential Experience & Skills

• Customer service experience in retail, hospitality, or showroom environments (luxury or design-focused preferred).
• Confident and polished communication skills; friendly, proactive, and client-focused.
• Strong administrative ability, including appointment management and CRM use.
• Interest in kitchens, interiors, or home design - with willingness to learn product knowledge.
• Reliable, flexible, and calm under pressure; team player with initiative.

Desirable Experience

• Experience in kitchen/interiors retail or showroom roles.
• Support experience with sales/design teams or project coordination.
• Exposure to kitchen design software or luxury home products.
• Long-term interest in interior design or career growth in kitchen design.

What’s in It for You?

• Competitive salary between £20,000 – £24,000 depending on experience.
• Be part of a respected, top-performing franchise within the Kutchenhaus network.
• Work in a beautiful, design-led environment with supportive colleagues.
• Real opportunity to grow your knowledge and career within kitchen/interiors design.

Working Hours

• Full-time – 5 days per week
• Includes weekend work

Please note: We can only accept applications from candidates currently based in the UK.