Shop Supervisor - Service

Altec Industries, Inc; Shrewsbury; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to lead a team of technicians in a secure and essential industry. This role emphasizes continuous training, safety, and effective work methods while aligning with core company values. The ideal candidate will possess strong problem-solving and communication skills, with opportunities for career growth and development. Join a family-owned firm that values its employees and fosters a collaborative environment, ensuring that both safety and quality are at the forefront of operations. This is a chance to make a meaningful impact while enjoying competitive compensation and comprehensive benefits.

Benefits

Affordable medical options

Dental and vision care

Matching 401(k)

Company-paid Basic Life

Wellness programs

Tuition reimbursement

Paid vacation

Company events

Qualifications

• High School Diploma or GED required, with relevant experience.
• Bachelor's Degree preferred for supervisory roles.

Responsibilities

• Enable continuous training for technicians and ensure safety practices.
• Champion process improvement and foster team spirit.

Skills

Problem solving

Troubleshooting

General PC skills

Communication skills

Teamwork

Education

High School Diploma or GED

Bachelor's Degree

Job description

Why Join Altec?

Altec’s primary products include Aerial Devices, Digger Derricks, Cranes, and Specialty Equipment – Made in America -- that can be found across the U.S. and in over 100 countries around the world. In addition to our 8 major manufacturing facilities, Altec has three final assembly plants, 40+ service centers and an extensive network of mobile service technicians who travel to customer sites. The supervisor will enable technicians to provide quality repair and maintenance of equipment, such that all jobs are completed with regard to Altec’s values while achieving customer goals.

“Over the years, much has changed. But even more has not. We are as we have always been: a company led by values, powered by people and inspired to be a source of opportunity for those who depend on the performance of our products.”

Why Altec?

• Settle in with a Secure Essential Industry (supporting Utilities, Tree Care, & Telecom)
• Maintain a Career Focus, with growth & development encouraged within Altec
• Competitive Compensation that rewards performance
• Comprehensive Benefits including affordable medical options, dental and vision care, matching 401(k), company-paid Basic Life, wellness programs, company events, tuition reimbursement, paid vacation
• Values that include Enjoyment of Work and Family

Basic Qualifications for Entry-Level:

High School Diploma or GED AND

• Four years of industry-related experience OR
• A bachelor’s degree with some industry-related knowledge

Basic Qualifications for Supervisor II:

Bachelor’s Degree AND two years of supervision, industry-related preferred

OR

High School Diploma or GED AND five years of industry-related supervision

• Travel 0 – 25%
• Problem solving and troubleshooting skills required
• General PC skills required
• Excellent communication skills required
• Must be able to work with team members and work with minimal supervision
• Current valid Driver’s License may be required
• Ability to read and interpret required manuals, prints and schematics preferred

Family-owned since 1929, Altec has the reach and resources of a large organization with the heart of a local firm. “More than just building equipment, we also build relationships.” Safety is a primary responsibility in everything we do as is support of the Altec Company Values: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork.

Major Responsibilities

• Enable continuous training for new and current technicians.
• Have safety and environmental considerations and regulations figure prominently in mindset and practice.
• Ensure efficient and effective work methods and scheduling.
• Champion and implement process improvement.
• Foster team spirit in concert with Altec Values to maintain a successful Service Group within the overall Altec organization.

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Competitive pay and comprehensive benefits.

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.