Shop Manager - Southampton

DEBRA UK; Southampton; On-site; GBP 27,000; Full time

Job summary

Join a compassionate charity dedicated to supporting individuals with Epidermolysis Bullosa as a Shop Manager. This role offers the chance to lead a friendly team, ensure high customer service standards, and manage store operations effectively. With a commitment to inclusivity and employee development, this organization fosters a positive workplace culture. If you're passionate about making a difference and possess strong management skills, this full-time position in Southampton could be your next great opportunity.

Benefits

Auto-enrollment pension with DEBRA contribution

Life assurance

24/7 Employee Assistance Program

Access to Mental Health First Aiders

Discounted holiday homes

Retail discounts

Training budget and employee development

Annual leave of 20 days plus bank holidays

Long service awards

Staff discounts

Qualifications

• Motivated and enthusiastic individual with strong customer service skills.
• Ability to manage staff and volunteers effectively.

Responsibilities

• Recruit and manage staff and volunteers for the store.
• Maintain high standards of customer service and maximize profits.
• Utilize online platforms to generate sales and apply visual merchandising.

Skills

Customer Service

Retail Administration

Management Skills

Visual Merchandising

Education

None specified

Job description

DEBRA UK, Southampton, England, United Kingdom

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DEBRA UK, Southampton, England, United Kingdom

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This range is provided by DEBRA UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you a motivated and passionate individual looking to make a difference?

DEBRA is recruiting for a friendly, approachable, and customer-oriented Shop Manager to join our team at our Southampton store.

Our Shop Manager will join us on a full-time, permanent basis, working a 6-month fixed-term contract for 35 hours per week, with a salary of £26,954.20 per annum.

About DEBRA

We are a national charity supporting individuals and families affected by Epidermolysis Bullosa (EB), a painful genetic skin condition that can be fatal in severe cases.

What we are looking for in our Retail Shop Manager

You should be motivated, enthusiastic, with good customer service, retail administration, and management skills, and able to work well under pressure to meet targets and support the efficient running of our Southampton store.

Key Responsibilities

• Recruit, maintain, and manage paid staff and volunteers
• Maintain high standards of customer service
• Maximize profits to increase the store's contribution
• Utilize online platforms to generate sales
• Apply visual merchandising skills to promote the store
• Generate quality donated goods to meet processing targets

Why work for DEBRA?

Our mission is a world where no one suffers from Epidermolysis Bullosa. Our vision is to eradicate EB and provide lifelong care while seeking cures. Our values include respect, passion, care, and inclusivity, fostering a great workplace culture.

We offer competitive salary and benefits, including:

• Auto-enrollment pension with DEBRA contribution
• Life assurance
• 24/7 Employee Assistance Program
• Access to Mental Health First Aiders
• Discounted holiday homes and retail discounts
• Training budget and employee development
• Annual leave of 20 days plus bank holidays
• Long service awards and staff discounts
• Opportunities for apprenticeships and internships

Please note: All roles require a DBS check and two references. We are committed to diversity and inclusion and will make reasonable adjustments during recruitment.

If you're enthusiastic and ready to contribute, click 'apply' today—we'd love to hear from you!

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail