Store Manager

Shoezone Retail Limited; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a vibrant team in Southampton. This exciting role involves driving sales, maintaining high standards, and delivering exceptional customer service in a fast-paced retail environment. As a hands-on leader, you will inspire and develop your team while ensuring the store meets commercial goals. With a focus on growth and customer satisfaction, this position offers a unique opportunity to make a significant impact in a forward-thinking retail setting. If you thrive in a busy atmosphere and are passionate about retail, we want to hear from you!

Benefits

28 days holidays, increasing to 33 after 5 years

Profit Share Scheme

25% Discount on all products

Birthday Holiday

Opportunities for Progression and Development

Workplace pension including life cover

Access to Retail Trust services for support

Qualifications

• Proven leadership skills with a passion for retail and customer service.
• Ability to multitask and embrace change while listening to the team.

Responsibilities

• Achieving sales targets through excellent customer service and team management.
• Maintaining store standards and ensuring a safe environment for staff and customers.

Skills

Leadership

Customer Service

Multitasking

Retail Knowledge

Job description

shoezone has an opportunity for a Store Manager to join our team based in Southampton. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary.

Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?

Us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 300 stores and have approximately 2,400 employees across the UK.

Our store portfolio consists of 115 town centre stores, which stock the core shoezone product range and 141 hybrid town centre stores and 44 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £14.

The Store Manager Role

As a Store Manager, you will have the responsibility for the running of your store - you will be a hands-on individual who leads from the front in a role which can at times be challenging and demanding, focusing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.

Key Duties And Responsibilities Of Our Store Manager

1. Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast-paced environment.
2. Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
3. Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
4. Providing a safe environment for your team and customers by implementing current health and safety policies.

What We’re Looking For In Our Store Manager

1. A proven leader
2. Able to demonstrate your passion for retail and customer service
3. Someone who likes to be busy, able to multitask and can embrace change
4. Able to listen to your team
5. Be open and willing to learn and use your insight to develop the business

Benefits You’ll Receive As Our Store Manager

1. Holidays starting at 28 days which will increase to 33 days after 5 years service
2. Profit Share Scheme
3. 25% Discount on all our product range
4. Birthday Holiday
5. Opportunities for Progression and Development
6. Workplace pension including life cover
7. Access to services of the Retail Trust for emotional support, grants, legal and financial advice

Are we right for you?

We are hands-on at shoezone, and we have a ‘just do it’ attitude when it comes to our stores. The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever-evolving and developing to ensure we stay current with market trends and customer expectation by embracing change.

Are you right for us?

If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!