Shop Manager: Lead Retail Team & Community Impact

Keech Hospice; Watford; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Generous annual leave

NHS pension scheme

Healthcare scheme

Cycle to work scheme

Career development opportunities

Inclusive environment

Job summary

Keech Hospice in Hitchin seeks a Shop Manager to lead a charity retail team, delivering strong sales while serving the community. The role requires flexibility, including weekend rotas, and carries a starting salary from £28,433 with potential to progress to £30,619.

You will work closely with the Area Manager, engage volunteers, attend head office meetings, and ensure accurate till readings and banking. A rewarding role in a supportive environment.

Qualifications

• Strong management/leadership experience is essential.
• Previous experience in similar retail role or charity sector.
• Excellent communication skills and team spirit; able to support a diverse team.

Responsibilities

• Lead and drive the team to achieve sales and profit targets.
• Work with Area Manager to ensure the store runs smoothly.
• Build relationships with volunteers and Keech events.
• Attend managers meetings at Keech Head Office.
• Handle till readings, balancing and banking.
• Hands-on approach to maintain excellent customer satisfaction.
• Implement and maintain Keech Hospice policies and procedures.

Skills

Leadership

Retail management

Team motivation

Communication

Job description

Keech Hospice in Hitchin seeks a Shop Manager to lead a charity retail team, delivering strong sales while serving the community. The role requires flexibility, including weekend rotas, and carries a starting salary from £28,433 with potential to progress to £30,619.

You will work closely with the Area Manager, engage volunteers, attend head office meetings, and ensure accurate till readings and banking. A rewarding role in a supportive environment.