Charity Shop Manager: Lead a Caring Retail Team

Mind

Herstmonceux

On-site

GBP 22,000 - 28,000

Full time

7 days ago
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Benefits offered by this job

Competitive salary
25 days holiday
Development workshops
Induction programme
Skills development programmes
Work-life balance
Family friendly policies
Pension & life assurance
Staff discount
Exclusive retailer discounts
Employee Assistance Programme
Cycle to Work Scheme
Season ticket loan

Job summary

Mind Retail is seeking a Shop Manager to lead a busy charity shop across England and Wales. You’ll drive sales and profits while maintaining high shop standards and a welcoming environment for customers, volunteers, and staff.

You will inspire and manage a diverse team, prioritise workload, and develop your own skills with Mind’s support, contributing to better mental health outcomes in local communities.

Qualifications

  • Experience as a retail manager or similar management role.
  • Ability to lead and motivate others effectively.
  • Ability to plan and prioritise workload for self and team.
  • Commercial awareness in a retail context.
  • Strong customer focus and service orientation.
  • Demonstrates Mind's values and behaviours in all actions.

Skills

Retail management
Team leadership
Workload planning
Commercial awareness
Customer focus
Values & behaviours

Job description

Mind Retail is seeking a Shop Manager to lead a busy charity shop across England and Wales. You’ll drive sales and profits while maintaining high shop standards and a welcoming environment for customers, volunteers, and staff.

You will inspire and manage a diverse team, prioritise workload, and develop your own skills with Mind’s support, contributing to better mental health outcomes in local communities.

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