Shop Manager: Lead Fast, Friendly Service & Team Growth

Greggs; Eastbourne; On-site; GBP 100,000 - 125,000; Full time

Job summary

A popular fast-food retailer in Eastbourne seeks a Shop Manager to lead and motivate teams, ensuring a fast and friendly customer experience. The role includes recruiting and training staff, maintaining shop standards, and directly engaging in food preparation. Candidates should have a proven background in retail or food service leadership and support an inclusive culture within the team. Attractive benefits include competitive pay, colleague discounts, and a pension scheme.

Benefits

Competitive pay plus commission

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit-sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with employer match

Confidential assistance app

Long service awards

Shopping discounts

Qualifications

• Experience as a Supervisor or Line Manager in food-on-the-go or retail.
• Proven track record of delivering excellent customer service.
• Supportive of an inclusive culture that values differences.

Responsibilities

• Lead the team to deliver amazing results and maintain excellent shop standards.
• Drive high performance through recruitment, training, and development.
• Monitor wage controls, waste controls, and customer service standards.
• Get involved in food preparation and customer service.
• Ensure the shop is clean, well-stocked, and welcoming.

Skills

Customer service excellence

Team leadership

Food preparation

Wage and waste control

Job description

A popular fast-food retailer in Eastbourne seeks a Shop Manager to lead and motivate teams, ensuring a fast and friendly customer experience. The role includes recruiting and training staff, maintaining shop standards, and directly engaging in food preparation. Candidates should have a proven background in retail or food service leadership and support an inclusive culture within the team. Attractive benefits include competitive pay, colleague discounts, and a pension scheme.