Shop Manager: Lead a Mission-Driven Retail Team

Mind Retail; West Stow; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Development workshops

Induction programmes

Qualifications & development

Work-life balance

Pension & life assurance

Staff discount 25%

Discount app access

Employee Assistance Programme

Cycle to Work

Season ticket loan

Job summary

Mind Retail is seeking an experienced Shop Manager to own store performance, maximise profits, and maintain outstanding shop standards with a customer-focused approach. You will lead a diverse team of staff and volunteers, creating a caring environment for customers and staff alike.

The role offers opportunities for development, with support to reach ambitious goals, and Mind Retail’s commitment to learning and growth. Join us in fighting for mental health.

Qualifications

• Experience as a retail manager or similar role.
• Ability to lead and motivate others.
• Ability to plan and prioritise workload for a team.
• Strong commercial awareness.
• Customer-focused mindset.
• Demonstrates Mind Retail values and behaviours.

Responsibilities

• Drive shop performance and profitability.
• Lead a diverse team of staff and volunteers.
• Deliver high shop standards and excellent customer service.
• Plan and prioritise workload for self and team.

Skills

Retail management

Team leadership

Workload planning

Commercial awareness

Customer focus

Company values

Job description

Mind Retail is seeking an experienced Shop Manager to own store performance, maximise profits, and maintain outstanding shop standards with a customer-focused approach. You will lead a diverse team of staff and volunteers, creating a caring environment for customers and staff alike.

The role offers opportunities for development, with support to reach ambitious goals, and Mind Retail’s commitment to learning and growth. Join us in fighting for mental health.