Shop Manager: Lead a Dynamic Community Shop

Mind; Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday

Development workshops

Induction programmes

Career development

Pension & life cover

25% staff discount

Retail discounts app

Employee assistance

Cycle to work

Season ticket loan

Job summary

Mind Retail are seeking a Shop Manager in the UK to own the shop's performance, maximise profits, and uphold high standards with a customer-focused approach. You will inspire staff and volunteers, create a welcoming space, and drive local impact across our mental health mission.

You'll have opportunities to develop, with support for your ambitions, while balancing shop operations, stock, and daily tasks. This hands-on role combines management with a passion for helping people access information

Qualifications

• Experience as a retail manager or similar role.
• Ability to lead and motivate others.
• Plan and prioritise workload for the team.
• Strong commercial awareness.
• Customer-focused with excellent service.
• Demonstrates Mind values and behaviours.

Responsibilities

• Take ownership of shop performance and profits.
• Lead a diverse team of staff and volunteers.
• Uphold high shop standards and customer service.
• Plan daily tasks and manage stock and visuals.

Skills

Retail management

Team leadership

Workload planning

Commercial awareness

Customer focus

Mind values

Job description

Mind Retail are seeking a Shop Manager in the UK to own the shop's performance, maximise profits, and uphold high standards with a customer-focused approach. You will inspire staff and volunteers, create a welcoming space, and drive local impact across our mental health mission.

You'll have opportunities to develop, with support for your ambitions, while balancing shop operations, stock, and daily tasks. This hands-on role combines management with a passion for helping people access information