Shop Manager

Greggs Plc; Worthing; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday entitlement

Share plans

Pension matching

Employee assistance

Long service awards

Discounts

Job summary

Greggs Plc is seeking a Shop Manager in Worthing to lead a team and deliver fast, friendly service across in-shop, delivery, Click + Collect, and drive thru channels. You will recruit, train, and engage colleagues while maintaining high standards in wage and waste control and customer service.

Expect involvement in food preparation and shaping a welcoming shop environment. The role offers competitive pay plus commission and a range of employee benefits.

Qualifications

• Experience in food-on-the-go retail or similar.
• Track record as Supervisor or Line Manager in customer-service or retail settings.

Responsibilities

• Lead the team to deliver excellent customer service and achieve shop standards.
• Recruit, train, and develop colleagues to drive performance.
• Monitor wage and waste controls and customer service standards.
• Hands-on involvement in food preparation and serving customers.
• Maintain a clean, well-stocked, welcoming shop environment.

Job description

Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two days will be the same, during a typical day at work you can expect to:

• Lead the team to deliver amazing results and maintain the excellent standards of the shop
• Drive high performance through recruitment, training and development, and colleague engagement
• Keep a close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparation and serving customers
• Ensure the shop is clean, well-stocked and welcoming
  If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you.
  Competitive pay plus commission
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We'll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing, Salary £35,714 per annum plus Additional Commission subject to eligibility.