Shop Manager

TieTalent

Newbury

On-site

GBP 25,000 - 34,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Competitive pay plus commission

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Confidential support helpline

Long service awards

Savings and discounts

Job summary

A leading food retailer is seeking a Shop Manager in Newbury, England. In this role, you'll lead and motivate a team to ensure exceptional customer service across multiple channels. The ideal candidate will have experience in a supervisory role within a retail or food-on-the-go environment, showcasing strong leadership skills and a commitment to an inclusive workplace culture. Competitive pay and benefits are offered, including share plans and health support.

Qualifications

Proven track record as a Supervisor or Line Manager.
Experience delivering excellent customer service in a food-on-the-go or retail environment.
Supportive of an inclusive culture and team development.

Responsibilities

Lead the team to maintain excellent standards.
Drive performance through recruitment and training.
Manage wage and waste controls.
Roll your sleeves up and get involved in food preparation and serving customers
Ensure the shop is clean, well-stocked and welcoming

Skills

Customer service

Team leadership

Performance management

Job description

Overview

Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

Responsibilities

Lead the team to deliver amazing results and maintain the excellent standards of the shop
Drive high performance through recruitment, training and development, and colleague engagement
Keep a close eye on things like wage controls, waste controls and customer service standards
Roll your sleeves up and get involved in food preparation and serving customers
Ensure the shop is clean, well-stocked and welcoming

What We Can Offer You

Competitive pay plus commission
Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
Free hot drinks for you to enjoy while on shift
Paid breaks allowing you to recharge your batteries
We share 10% of all our profits with our colleagues
Health and Wellbeing App providing Remote GP and Physiotherapy services
Holiday entitlement that grows as your career grows with us
Colleague share plans to help you invest and save for your future
Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
Confidential employee assistance app and helpline to help with your wellbeing
Long service awards celebrating key milestones in your career
Savings and discounts for your everyday shopping, leisure and wellbeing

About You

If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here. Apply now and get ready for the next exciting step in your career!

About Us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

Job Details