Shop Manager

Oxfam; Stratford-upon-Avon; On-site; GBP 20,000 - 30,000; Full time

Job summary

Oxfam seeks a Shop Manager for a 12-month Fixed Term Contract in Stratford-upon-Avon. This role is crucial in motivating teams, managing shop operations, and ensuring accountability while working closely with volunteers to achieve business success in the charity's mission.

Qualifications

• Strong drive to achieve results and maintain high standards.
• Comfortable working as the only paid staff in a volunteer environment.
• Creative in attracting new supporters.

Responsibilities

• Motivate teams and maintain a safe work environment.
• Accountable for business operations and driving results.
• Empower volunteers to manage shop tasks.

Skills

Communication

Delegation

Team Motivation

Job description

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Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam is a member of 21 organizations working together with partners and local communities in the areas of humanitarian, development, and campaigning, in more than 90 countries.

Oxfam Purpose

To work with others to overcome poverty and suffering

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability, and inclusiveness and focused on making as much money as possible.

The Role of our Shop Managers

Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results, and are accountable for their business.

The role of the shop manager is empowered, varied, busy, and offers the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.

Often the only paid staff member, our managers are comfortable in this environment, really enjoy working with others, and are great at delegating to their teams. Excellent communicators, they are creative and always look for opportunities to attract new supporters every day.

Please note: This role is for a 12-month Fixed Term Contract.

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work, including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and promoting the welfare of children, young people, and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.