Shop Manager

Greggs; St. Neots; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Colleague discount up to 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10% of profits

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app and helpline

Long service awards

Savings and discounts

Job summary

Greggs in St Neots is seeking a Shop Manager to lead a team and deliver fast, friendly service across in-store, delivery, Click+Collect, and drive‑thru channels. You will recruit, train and develop colleagues, and ensure high standards of service, stock and presentation.

Responsibilities include wage and waste controls, food preparation involvement, and maintaining a welcoming shop environment while fostering an inclusive culture.

Qualifications

• Track record as Supervisor or Line Manager in retail or food-on-the-go.
• Experience delivering excellent customer service in a fast-paced environment.
• Experience developing and supporting a team, with inclusive culture.

Responsibilities

• Lead the team to deliver amazing results and maintain excellent standards.
• Drive high performance through recruitment, training and development, and colleague engagement.
• Monitor wage controls, waste controls and customer service standards.
• Roll sleeves up and get involved in food preparation and serving customers.
• Ensure the shop is clean, well-stocked and welcoming.

Job description

The following content displays a map of the jobs location - 15 Market Square St Neots

Need a Candidate that is fully flexible and work a range of working hours. Working patterns can be discussed at interview.

Salary dependent on Shop Banding, plus Additional Commission subject to eligibility

Contract Hours:

42

Location:

15 Market Square St Neots

Closing Date:

02/11/2026

Job Category:

Retail

Region / Site:

Retail South East

Business Unit:

Retail

About the role

Join us as a Shop Manager andyou’lllead andmotivate your team to deliver fast and friendly service to our customers.

We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.Y ou'llbe responsible formaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two days will be the same, during a typical day at work you can expect to:

• Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop


• Drive high performance through recruitment, trainingand development,and colleague engagement


• Keep a close eye on things like wage controls, waste controls and customer service standards


• Roll your sleeves up and get involved in food preparationandserving customers


• Ensure the shop is clean, well-stocked and welcoming

What we can offer you

• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products


• Free hot drinks for you to enjoy while on shift


• Paid breaks allowing you to recharge your batteries


• We share 10% of all our profits with our colleagues


• Health and Wellbeing App providing Remote GP and Physiotherapy services


• Holiday entitlement that grows as your career grows with us


• Colleague share plans to help you invest and save for your future


• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%


• Confidential employee assistance app and helpline to help with your wellbeing


• Long service awards celebrating key milestones in your career


• Savings and discounts for your everyday shopping, leisure and wellbeing
  

About you

If you havea track recordas aSupervisoror Line Manager, havelots of experience delivering excellent customer serviceand have workedin a food-on-the-go environment or within retail, this could be the role for you.

If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here.

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .