Shop Manager

Greggs plc; Rutherglen; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Wellbeing app

Holiday growth

Share plans

Pension match

Employee assistance

Long service awards

Savings discounts

Job summary

Greggs plc in the United Kingdom is seeking a Shop Manager to lead and motivate the team, delivering fast and friendly service across in-store, delivery, Click+Collect and drive thru.

You will recruit, train, and engage staff, monitor costs and standards, and roll up your sleeves in food preparation and serving. This role offers competitive pay with commission, staff benefits and opportunities for growth within a welcoming Greggs culture.

Qualifications

• Experience as a Supervisor or Line Manager.
• Deliver excellent customer service in food-on-the-go or retail environments.
• Support an inclusive culture and lead by example.

Responsibilities

• Lead the team to deliver high standards in the shop.
• Drive performance through recruitment, training and development, and colleague engagement.
• Monitor wage controls, waste, and customer service standards.
• Roll up sleeves in food preparation and serving customers.
• Ensure the shop is clean, well-stocked and welcoming.

Skills

Team leadership

Customer service

Retail experience

Job description

Salary: £33,944 per annum plus Additional Commission subject to eligibility.

About the role

Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two days will be the same, during a typical day at work you can expect to:

• Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop
• Drive high performance through recruitment, trainingand development,and colleague engagement
• Keepa close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparationandserving customers
• Ensure the shop is clean, well-stocked and welcoming

What we can offer you

• Competitive payplus commission
• Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinksfor you to enjoy while on shift
• Paid breaksallowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing Appproviding Remote GP and Physiotherapy services
• Holiday entitlement that growsas your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension schemeto help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Long service awardscelebrating key milestones in your career
• Savings and discountsfor your everyday shopping, leisure and wellbeing

About you

If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you’ll fit right in here.

Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us.

£12.91 per hour, if you are under 18 this will be £11.03 per hour