Shop Manager

Greggs; Quinton; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

We share 10% of all our profits withn

Health and Wellbeing App

Holiday entitlement that grows

Colleague share plans

Pension scheme

Confidential employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs West is seeking a Shop Manager to lead and motivate your team to deliver fast and friendly service to our customers. You’ll be responsible for ensuring a brilliant experience whether customers order in-store or online, across in-shop, delivery, Click+Collect and drive-thru.

Typical day includes leading the team to meet shop standards, driving performance through recruitment, training and engagement, managing wage and waste controls, involved in food prep and serving, and keeping the shop

Responsibilities

• Lead the team to deliver amazing results and maintain the excellent standards of the shop
• Drive high performance through recruitment, training and development, and colleague engagement
• Keep a close eye on wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparation and serving customers
• Ensure the shop is clean, well-stocked and welcoming

Job description

The following content displays a map of the jobs location - 524 Hagley Road West Quinton

Shift pattern and availability can be discussed at interview

£35,714 per annum plus Additional Commission subject to eligibility.

Contract Hours:

42 hours over 5 days

Closing Date:

29/10/2026

Job Category:

Retail

Region / Site:

Retail West

Business Unit:

Retail

About the role

Join us as a Shop Manager andyou’lllead andmotivate your team to deliver fast and friendly service to our customers.

We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.Y ou'llbe responsible formaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two days will be the same, during a typical day at work you can expect to:

• Leadthe team to deliver amazing results andmaintainthe excellent standards of the shop
• Drive high performance through recruitment, trainingand development,and colleague engagement
• Keep a close eye on things like wage controls, waste controls and customer service standards
• Roll your sleeves up and get involved in food preparationandserving customers
• Ensure the shop is clean, well-stocked and welcoming

What we can offer you

• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing Appproviding Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help you with your wellbeing
• Long service awards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .