Shop Manager

Cats; Paignton; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing benefits

26 days annual leave

Pension scheme

Salary Finance

Eye care vouchers

Confidential advice services

Job summary

Cats Protection, the UK's largest cat welfare charity, invites applications for a Shop Manager role based in Paignton. The position involves leading a shop team of employees and volunteers, driving income and managing budgets within a busy charity retail environment.

The role requires experience in retail, line management, and a strong customer-focused approach, with a rota that includes weekends. A DBS check is required for this role.

Qualifications

• Demonstrable learning and experience from working in a relevant retail environment.
• Previous experience of line managing a team and building a culture to achieve a collective goal.
• Experience and/or understanding of working to sales targets and budgets.
• Excellent organisational skills including the ability to meet deadlines.
• Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity.

Responsibilities

• To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity.
• To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework
• To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.

Skills

Retail experience

People management

Sales targets

Organisational skills

Commercial awareness

Job description

Team:Retail

Location:Paignton

Work pattern:37.5 hours on a rota basis (to include weekends)

Salary:Starting salary of £25,644 per annum

Contract:Permanent

We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Shop Manager:

• To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity
• To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework
• To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.

About the retail team:

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we're looking for in our Shop Manager:

• Demonstrable learning and experience from working in a relevant retail environment
• Previous experience of line managing a team and building a culture to achieve a collective goal
• Experience and/or understanding of working to sales targets and budgets
• Excellent organisational skills including the ability to meet deadlines
• Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity

What we can offer you in a role where you make a difference to cats' lives every day:

• Health and wellbeing benefits to help you stay well at work
• Ongoing learning and development to help you build your skills and grow your career
• 26 days' annual leave, increasing with service
• A competitive contributory pension scheme and life assurance for peace of mind
• Practical financial support, including access to Salary Finance
• Everyday support such as eye care vouchers and confidential advice services
• Enhanced sick pay and family-friendly policies to support you when it matters most
• Access to discounted pet insurance to help care for your pet's health
• Find out more about our reward package: here

This role requires an enhanced DBS check (including the Children's Barred List).