Shop Manager

Farmfoods Ltd; Ilford; On-site; GBP 32,000 - 47,000; Full time

Job summary

A leading retail company is seeking a full-time Shop Manager for its Ilford location. You'll oversee daily operations, manage a team, and ensure a high standard of customer service while being accountable for shop performance. With flexible working hours and benefits including training programs and a staff discount, this position offers a rewarding career path.

Benefits

30 days holiday each year

15% staff discount

Free life assurance

Workplace pension

Great training and development opportunities

Employee benefits package

Qualifications

• Experience as a manager or assistant manager.
• Ability to motivate and inspire a team.
• A full driving licence is desirable.

Responsibilities

• Lead daily tasks involved in running the shop.
• Recruit and develop team members through coaching.
• Ensure effective customer service and shop routines.

Skills

Leadership

Communication

Team Development

Customer Service

Management Skills

Job description

Shop Manager – Full Time

We are looking to recruit a new shop manager for one of our shops in East London /Essex.We offer a permanent full time position working a variety of shifts, 5 days from 7 each week.

Initial training will take place at our Ilford shop, and the shop you will acquire as your permanent place of work following the completion of your training will be located within 30 minutes of Ilford.

Please note that for full time positions we will require you to be fully flexible in your availability for work throughout the week, including weekends.

Pay & benefits:

The salary offered for this position is between £32,944.97- £46,483.67on a 45 hour contract.

In addition to your pay you will also benefit from:

- 30 days holiday each year.

- Great training and development opportunities.

- 15% staff discount to use in any of our 300+ shops on a great range of food and household essentials.

- A smart uniform.

- Free life assurance.

- Workplace pension.

- A staff benefits package which includes a virtual GP as well as discounted services and products such as cinema tickets, gym memberships, days out and travel.

As one of our shop managers you will:

- Lead by example, and get stuck in with the day to day tasks involved in running one of our busy shops.

- Motivate and inspire your team to run an efficient shop and provide a great service to our customers.

- Be responsible for the recruitment, induction and ongoing development of your team, through coaching, mentoring and providing feedback, developing a pipeline of talent for our business.

- Be fully accountable for the shop and responsible for ensuring that customers are looked after, deliveries are worked quickly and shop routines are completed to maintain a safe, clean and tidy shop.

- Take responsibility for controlling key shop costs including shrinkage, waste and payroll to achieve all KPI’s, reporting directly to your area manager.

- Meet standards in relation to customer service, cash handling, health & safety, stock management, merchandising and presentation.

You will need:

- A friendly, positive, hardworking approach to work.

- Excellent leadership skills with the ability to motivate people in a busy and challenging environment

- To be a ‘people person’ who finds it easy to get on with everyone and is able to build strong working relationships with the people you work with.

- To be trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.

- Experience as a manager or assistant manager.

- A full driving licence is desirable. If you don't have a driving licence but meet all of the other criteria, you are still welcome to apply.

More than just a job:

There are many long-term opportunities for a career at Farmfoods. We have some great training programmes in place and always look to promote to area manager positions from within. Many people in senior management and central services positions at Farmfoods started their careers in our shops so this could be the start of a rewarding career for you.

A bit about us:

Farmfoods are a family business with ambition. We pride ourselves on offering our customers great value, quality products from clean and tidy shops with the friendliest team in retail.

We aim to offer sensational value to customers on a great range of everyday family oriented goods. We back up our sensational value with a focus on delivering an ‘old fashioned’, genuine and friendly customer experience.

Our shop managers are an important members of the shop team providing support to a small team of retail assistants and their duty managers, and ensuring that their shops run smoothly and efficiently to provide great service to our customers.

Contract information:

Position: SM, Hours: 45, Days: 5