Shop Manager

Bayne's the Family Bakers; City of Edinburgh; On-site; Full time

Job summary

A renowned bakery is seeking a dedicated Shop Manager in Edinburgh. This role involves leading a team, maintaining high standards, and ensuring operational efficiency in a fast-paced retail environment. With flexible shifts and a benefits package, you will enjoy working in a supportive atmosphere that values every colleague.

Benefits

Up to 50% off products

Quarterly bonuses based on KPIs

Free filled roll and hot drink during breaks

Retail discount scheme for family

Qualifications

• Previous retail experience in a supervisory role.
• Experience managing stock and achieving KPIs.
• Confident and enthusiastic.

Responsibilities

• Lead staff and maintain high standards in customer interactions.
• Schedule colleagues for efficient shop operation.
• Ensure compliance with legal and safety requirements.

Skills

Team Management

Customer Service

Retail Operations

Job description

Shop Manager, Easter Road, EH7 5RH

To be considered for this position you will have experience in a management or supervisory role within a retail or a customer facing environment.

You will be given various shifts - which will change week to week and will include weekends (when rostered on) between 5:00 am and 4:30pm - any 5 days from 7. Must be able to start at 5am.

42 hours per week (although additional hours may be available).

£14.58 per hourplus an excellent benefits package (see below)

Who we are.

Bayne’s the Family Bakers have a proud history serving local communities for over 70 years.

We use traditional baking methods to produce the finest, freshest, mouthwatering products which we only sell in our own Bakery Shops.

Our Purpose is to provide our customers with moments of joy which we achieve by demonstrating our 4 values of Customer Focus, Respect, Continuous Improvement & Sustainability.

What your key responsibilities are:

Lead strongly to maintain high standards of behaviour and customer and colleague interactions.

Take responsibility for the scheduling of colleagues for efficient Shop trading.

Conduct relevant reviews on all new employees within 12-week probation period and appropriate reviews as required in your Shop.

Ensure that all staff are fully aware and deliver on their legal responsibilities.

Take responsibility for health & safety of colleagues according to company policy and legislation.

Maintain excellent standards in Shop property, equipment, fixtures, and fittings. Report any issues or defects.

Ensure that company cash and security regulations are followed.

Ensure that all legal requirements are followed.

Ensure only quality product is displayed.

Maintain stock rotation procedures.

Keep Area Manager updated promptly on any business developments.

Encourage all colleagues to voice and forward ideas to better our business.

Managing colleagues in a fast paced, customer service environment.

Remaining “hands-on” serving, bake off, making filled rolls, hot drinks etc.

What your key skills and experiences are:

Previous retail experience in a supervisory role, particularly within the food to go industry.

Confident and enthusiastic

Experience of delivering on KPI`s and profitability.

Experience of managing stock.

You will be required to be flexible with your hours, you will need to be available to work between Monday to Sunday any 5 days from 7.

Please only apply if you can commit to this.

Benefits:

Our Colleague discount Scheme, offering you up to 50% off products sold in our shops.

Managers bonuses paid quarterly, (subject to achieving KPI’s).

A complimentary filled roll and hot drink to have during your break when working.

Retail discount scheme allowing you and your immediate family to save money on the cost of living expenses.

For a full list of benefits please see Bayne's website.

At Bayne's the Family Bakers, we understand that our success hinges on the strength of our colleagues. That's why we're dedicated to cultivating an environment where every individual is valued, respected, and empowered. We are committed to the fair treatment of colleagues, potential colleagues and our customers regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental health or offending background.