Logistics Customs Coordinator

Pod Talent; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

Pod Talent is seeking a Logistics Customs Coordinator for SW London with hybrid work (2 days WFH). The role covers end-to-end movement of goods, international freight, customs compliance and warehouse coordination within a growing FMCG environment.

You will manage shipments, liaison with freight forwarders and carriers, maintain NetSuite data, and contribute to continuous improvement across the logistics function.

Qualifications

• Experience in logistics or supply chain coordination with international exposure.
• Knowledge of sea freight, shipping documents and customs processes.
• Strong organizational skills and multi-stakeholder management.
• Proactive, resilient and independent worker.
• Excellent communication with customers, suppliers and internal teams.

Responsibilities

• Coordinate end-to-end import and export shipments across international markets.
• Manage shipping documentation, customs compliance and liaise with freight forwarders, brokers and carriers.
• Liaise with customers, suppliers, distribution centres and logistics partners.
• Support warehouse and transport activities to ensure timely freight movements.
• Maintain shipment, inventory and invoicing data in ERP (NetSuite).
• Contribute to reporting and continuous improvement initiatives.

Skills

Logistics coordination

Sea freight

Customs compliance

ERP NetSuite

Stakeholder management

Documentation

Tools

NetSuite

Job description

Logistics Customs Coordinator- SW London (2 days WFH)- Up to £45,000

Our client is a growing international FMCG business with a complex supply chain spanning global sourcing, distribution centres and international markets. The business offers a dynamic environment where employees are encouraged to take ownership, contribute ideas and drive meaningful improvements across the logistics function.

Reporting into the logistics leadership team, the Logistics Coordinator will play a critical role in managing the end-to-end movement of goods across the supply chain. This position offers broad exposure to international logistics, sea freight, customs compliance, warehousing and transport operations, making it an excellent opportunity for someone looking to develop their expertise within a fast-paced global supply chain environment.

Key responsibilities:

• Coordinate end-to-end import and export shipments, including booking, tracking and delivery management across international markets
• Manage shipping documentation, customs requirements and compliance processes, working closely with freight forwarders, brokers and carriers
• Liaise with customers, suppliers, distribution centres and logistics partners to resolve queries and provide regular shipment updates
• Support warehouse and transport activities, ensuring inbound and outbound freight movements are executed efficiently and on schedule
• Maintain accurate shipment, inventory and invoicing data within ERP (NetSuite) and warehouse management systems, escalating issues and discrepancies where required
• Contribute to reporting and continuous improvement initiatives to enhance logistics performance and service levels

What makes a successful candidate:

• Previous experience in a logistics, freight forwarding, shipping or supply chain coordination role, must have exposure to international logistics, ideally within an FMCG environment
• Strong understanding of sea freight operations, shipment documentation and customs processes, with knowledge of international trade regulations highly desirable
• Excellent organisational skills with the ability to manage multiple shipments, stakeholders and priorities simultaneously
• A proactive, resilient and solutions-focused approach, with the confidence to take ownership and work independently
• Strong communication and relationship-building skills, capable of working effectively with customers, suppliers, freight partners and internal teams

The company is unfortunately not able to sponsor, candidates must have full permanent right to work in the UK. Due to the high volume of applicants, if you do not hear back within 14 working days of submitting, please assume you have not been selected.