Shipping Agent - Mersey

GAC Group; Stockport; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

38 days’ annual leave

Vitality at Work Scheme

Company pension

Life assurance

Eyecare scheme

Employee assistance programme

Enhanced maternity and paternity benefi

Retail discounts scheme

Job summary

GAC Group is seeking a Shipping Agent to join our Mersey operations. In this role you will book vessels, capture port costs, visit ships, and maintain strong relations with customers and stakeholders as part of a global logistics team.

Based in Mersey with occasional travel to other ports, you will join a 24/7 duty rota that includes evenings and weekends, supported by training and a culture focused on safety, quality and service excellence.

Qualifications

• Strong communication and organisational skills.
• Ability to multitask and prioritise tasks.
• Produce and maintain accurate documents.
• Have a good understanding and appreciation of a proactive safety culture.
• Competent user of Microsoft Office, including Excel.
• Hold a full UK driving license and have access to a car.

Responsibilities

• Booking vessels in and out of port with all relevant stakeholders.
• Capturing accurate costs incurred during port calls.
• Visiting vessels and handling any local requirements.
• Maintaining good relations with customers and stakeholders.

Skills

Strong communication

Organisational skills

Multitasking

Documentation

Safety culture awareness

Driving licence

Tools

Microsoft Office

Excel

Job description

Job Description

Could you be the person we are looking for to join us as our new Shipping Agent in Mersey? We want to hear from you.

What would your day at GAC look like?

• Booking vessels in and out of port with all relevant stakeholders
• Capturing accurate costs incurred during port calls
• Visiting vessels and handling any local requirements
• Maintaining good relations with customers and stakeholders

Job Requirements

What are we looking for?

• Strong communication and organisational skills
• Ability to multitask and prioritise tasks
• Produce and maintain accurate documents
• Have a good understanding and appreciation of a proactive safety culture
• Competent user of Microsoft Office, including excel
• Hold a full UK driving license and have access to a car

Marine experience is preferred but not essential as all training will be provided.

Based in Mersey with the requirement to travel and cover other ports.

Upon completion of training, the successful candidate will join the duty rota which consists of evening and weekend work as we are available 24/7 for our customers.

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

As our Shipping Agent in Mersey, you will have the opportunity to work as part of a team who apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.

GAC UK gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects.

You Will Also Enjoy

• 38 days’ annual leave per year (inclusive of bank holidays) plus a day off on your birthday
• Access to Vitality at Work Scheme
• Company pension
• Life assurance
• Eyecare scheme
• Employee assistance programme
• Enhanced maternity and paternity benefits
• Retail discounts scheme

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well‑being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We’re passionate about diversity and inclusion, and we received Maritime UK Diversity in Maritime Charter Status in 2021, reflecting our commitment to taking real steps to improve diversity in our organisation.

In January 2026, Campaign Against Living Miserably (CALM) became our official Charity of the Year. Throughout the year, we will be raising funds to support CALM’s life‑saving suicide prevention helpline.

We’re looking forward to hearing from you.