Shift Warehouse Manager: Lead KPI‑Driven Operations

Dx; Rishton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Company funded Health Cash Plan

Holidays: 25 days + bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme with 24/

DX Discounts Portal

Career progression opportunities

Job summary

Dx seeks a proactive Shift Manager to lead daily warehousing operations, ensuring cost efficiency and attainment of SLA and KPI targets. You will oversee the shift team, safeguard safety and policy compliance, and foster strong customer service delivery through effective performance management.

Experience in logistics or distribution is essential. The role offers progression opportunities within a fast-paced mail/distribution environment.

Qualifications

• Previous experience in the logistics or distribution industry is essential.

Responsibilities

• Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
• Ensure all activities are undertaken in line with company policies in safe and proactive manner
• Managing costs and performance of the shift
• Lead and engage a team to drive excellent customer service
• Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
• Monitor KPI’s, identify and communicate associated actions and highlight areas for improvement.
• Provide a shift summary and handover record with any exceptions detailed and actioned.

Skills

Team leadership

Warehouse management

Performance monitoring

KPI tracking

Job description

Dx seeks a proactive Shift Manager to lead daily warehousing operations, ensuring cost efficiency and attainment of SLA and KPI targets. You will oversee the shift team, safeguard safety and policy compliance, and foster strong customer service delivery through effective performance management.

Experience in logistics or distribution is essential. The role offers progression opportunities within a fast-paced mail/distribution environment.