Shift Supervisor Trainee

CVS Health; Plymouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Shift Supervisor Trainee to embark on a rewarding journey in retail management. This entry-level position prepares you for future supervisory roles by equipping you with essential skills in operations and customer service. You'll learn to lead store staff, manage daily operations, and uphold a customer-centric culture. With flexible hours and a supportive environment, this role is perfect for those looking to grow in their career while making a positive impact on customers' shopping experiences. Join a team that values compassion and commitment to health care.

Benefits

Medical plans

401(k)

Stock purchase plans

Wellness programs

Paid time off

Flexible schedules

Qualifications

• Strong analytical and deductive reasoning skills required.
• Effective communication skills are essential for customer interactions.

Responsibilities

• Manage and supervise store staff, ensuring effective task completion.
• Assist customers with questions, problems, and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Effective communication

Education

High School Diploma or equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient, and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform higher-level supervisory roles, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, trainees are eligible for promotion to open Operations Supervisor or Shift Supervisor positions. These roles support the CVS Store Management team in driving store execution and performance while building customer loyalty through excellent service. When no manager is onsite, the supervisor leads store staff, ensures smooth operations, and completes opening and closing procedures.

Essential Functions

• Apply deductive reasoning, analytical, and computer skills.
• Exhibit advanced communication skills.
• Work a flexible schedule, including early mornings, overnight, weekends, and overtime as needed.

Responsibilities

• Manage and supervise store staff, assign tasks, and ensure activities are completed effectively.
• Communicate effectively with store management and staff.
• Assist customers with questions, problems, and complaints.
• Promote CVS’s customer service culture by greeting, helping, and thanking customers.
• Handle customer relations issues per company policy to ensure a positive shopping experience.
• Maintain customer/patient confidentiality.

Qualifications

Required Qualifications: Deductive reasoning, analytical skills, computer skills, and effective communication.

Preferred Qualifications: Experience in retail.

Education

High School Diploma or equivalent preferred but not required.

Additional Details

• Anticipated weekly hours: 29
• Type: Part-time
• Pay Range: $16.00 - $26.00 per hour, depending on experience and other factors.

We offer comprehensive benefits, including medical plans, 401(k), stock purchase plans, wellness programs, paid time off, flexible schedules, and more. For details, visit our benefits page.

Application deadline: 08/01/2025.