Shift Supervisor/Team Leader

Subway IP Inc.; Tendring; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounts

Holiday pay

Training

Employee benefits package

Job summary

Subway is seeking a Shift Supervisor/Team Leader to be the face of the brand, motivating the team to deliver fast, friendly service and superb sandwiches. You will supervise a busy shift, ensure product quality and customer satisfaction, and support store operations under management direction.

The ideal candidate will have previous shift management experience, strong timekeeping, and a flexible approach to meet peak periods in a fast-paced retail environment.

Qualifications

• Experience as Shift Manager, Team Leader or Supervisor.
• Excellent communication and timekeeping.
• Able to work on own initiative.

Responsibilities

• Food preparation
• Managing food safety
• Cleaning to a high standard
• Carrying out tasks as assigned by Senior Management
• Assisting the Store Manager to maintain a high quality of store operation, ensure customer satisfaction and maintain sandwich quality
• Drive the team to exceed all customer expectations
• Lead from the front, hands-on leadership and team development

Skills

Leadership

Customer service

Team motivation

Food safety

Shift management

Job description

The following content displays a map of the jobs location - PORTSIDE RETAIL PARK, UNIT 8 Mariners Wy Mariners Wy HARWICH

Closing Date:

12/11/2026

Job Category:

Overview

Calling allShift Supervisors & Team Leaders! If that is you then read on as we have vacancies in our Subway store!

Becoming a SubwayShift Supervisor/Team Leader is a fantastic route into Store Management for anyone interested in a career within the catering, retail or hospitality industries.

Benefits of being a SubwayShift Supervisor/Team Leader

• Competitive hourly rate dependent on age but always above National Minimum Wage and National Living Wage
• An Employee Benefits Package which gives you access to thousands of discounts from high street shopping to cinema tickets and money off holidays!
• Accrued Holiday Pay and access to SSP when required
• A passionate and fun team environment
• Fantastic training and development opportunities

Job Introduction

As a SubwayShift Supervisor/Team Leader you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same.

Managing a shift in this busy team, you will be using your initiative to make decisions and enjoy this fast-paced food environment. You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance.

As a SubwayShift Supervisor/Team Leader you will be a flexible, reliable, motivated individual ideally with previous shift management experience.

Main Responsibilities

Responsibilities of a SubwayShift Supervisor/Team Leader

• Food preparation
• Managing food safety
• Cleaning to a high standard
• Carrying out tasks as assigned by Senior Management
• Assisting the Store Manager to maintain a high quality of store operation, ensure customer satisfaction and maintain sandwich quality
• You will drive the team to exceed all customer expectations through your sheer passion and desire for the product
• You will lead from the front, be a real hands-on leader and assist in the development of the team.

The Ideal Candidate

Requirements of a SubwayShift Supervisor/Team Leader

We want to hear from you if you have had any Shift Manager, Team Leader or Supervisor experience!

• Ability to work on own initiative
• Ability to lead and motivate a team
• Excellent Timekeeping and attendance
• Flexibility & Reliability

About The Company

With nearly 45,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

In addition to a competitive remuneration, the role offers the opportunity to work in shifts, at flexible times or part-time in order to reconcile work with studies and private life.

We look forward to hearing from you!

Please note that the restaurants are independent franchisees. All applications are sent to the franchise owner or operator.