Shift Supervisor - Nights

Hawk 3 Talent Solutions; West Midlands; On-site; GBP 28,400 - 32,660; Full time

Benefits offered by this job

Pension at 5%

Life assurance 2.5x

Cycle to work scheme

Long-service awards

GEM awards

Additional annual leave up to 1 week

MyChoices portal

Job summary

Hawk 3 Talent Solutions is seeking a Shift Supervisor - Nights to oversee cleaning and waste operations at a multinational facilities management business. You will lead teams, ensure health and safety compliance, and coordinate with HSQE support functions to uphold standards.

The role requires supervising staff, strong knowledge of safety regulations, and effective problem solving. Working hours are Monday–Thursday nights, with overtime opportunities and a 5% pension-related benefits package.

Qualifications

• Proven experience supervising staff.
• Knowledge of Health and Safety regulations and legislation.
• Able to use computer systems and software.
• Capable of handling customer queries and complaints.
• Strong problem-solving aptitude.

Responsibilities

• Oversee cleaning and waste activities as per schedule to meet requirements.
• Supervise resources and ensure efficient team performance.
• Ensure timely delivery of services per schedule and client needs.
• Conduct quality and HSQE audits and address non-conformances.
• Train staff on safety aspects and RAMS requirements.

Skills

Supervising staff

Health and safety regulations

Computer literacy

Customer query handling

Problem solving

Job description

Job Title: Shift Supervisor - Nights

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

Salary: £28,400 plus 10% Shift Allowance plus overtime

Hours of Work: 20:45pm - 06:30am Monday - Thursday.

Benefits

• Pension at 5%
• 2.5 x life assurance
• The Company"s cycle to work scheme (subject to the completion of a probationary period);
• Long-service awards;
• Going the Extra Mile (GEM) awards;
• The opportunity to purchase additional annual leave, up to a maximum of one week;
• Access to 'MyChoices' benefits and rewards portal;
• The ability to join an enhanced sick pay scheme;
• An Employee Assistance Programme.

The Opportunity

To join an established & successful, multinational Commercial & Industrial facilities management business, providing its customers with the entire facility life cycle, from planning, installation, and automation to the operation of the facility and buildings.

Role Purpose

The Supervisor will be responsible for overseeing the everyday operations of all industrial Cleaning and Waste requirements across the area. You will ensure that the team remains highly motivated and that clients receive the best possible service.

You will also be responsible for improving, implementing, and maintaining processes and procedures, and will be a pivotal team player in ensuring Health and Safety standards are upheld by working together with HSQE support functions.

Responsibilities

• Supervise and plan the cleaning and waste activities in conjunction with the customer, including establishing overtime requirements, in order to provide the timely delivery of services that meet and exceed requirements.
• Supervise resources to ensure efficient working both as teams and as individuals.
• Ensure that the required cleaning and waste activities are delivered as and when required by the relevant schedule.
• Carry out Quality and Health and Safety audits and address any non-conformances identified.
• Ensure that staff being supervised are thoroughly trained in all safety aspects relating to their job, that they are working to the RAMS specific to the task being carried out, and that they are signed-for as per schedule and to manage your HSQE responsibilities.
• Monitor and record the holiday allocation, attendance, absenteeism, and timekeeping of the staff being supervised, ensuring Company policy and procedures are applied where required and the timely completion of RTWs.
• Understand and correctly apply Company HR processes for dealing with grievance and disciplinary situations, seeking support from management when appropriate, and above all always maintaining confidentiality.

Qualifications, Skills And Experience

• Proven experience of supervising staff
• Knowledge of Health and Safety regulations and Legislation
• Computer literate
• Effectively handling customer queries and complaints
• Problem solving - aptitude
• Closing date 21.08.2026