Cleaning Supervisor

Mitie Group plc.; Norwich; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Holiday entitlement

Pension contributions

Discounts to over 850 retailers

Cycle to work

Save as you earn

Share incentive plan

Free virtual GP service

Free hot and cold drinks

Job summary

Mitie Group plc. is seeking a Warehouse Supervisor to lead our cleaning and waste team. You will supervise equipment, ensure safe cleaning practices, and operate within stated guidelines in a busy site.

The role is permanent, 37.5 hours per week, with a starting rate of £14.38 per hour. You’ll identify faults, support the Site Manager, and uphold health and safety and DBS requirements.

Qualifications

• Previous supervisor experience and customer-focused service skills.
• Ability to prioritise workload and stay organised.
• Communicative English; may require English assessment.
• DBS check and drug/alcohol screening required.

Responsibilities

• Supervise equipment and cleaning practices in warehouse.
• Report faults to Site Manager and ensure Health & Safety compliance.
• Monitor waste using weekly checklists and keep equipment secure.
• Undertake cleaning and ad-hoc duties; handle customer complaints.
• Attend training; follow fire and safety regulations.

Skills

Customer service

Time management

Organisational skills

English proficiency

Job description

Salary: £14.38 hour

Hours: 37.5 hours weekly

Shift Pattern: 5 days per week, 7.5-hour shifts

Contract: Permanent

In your new role as Supervisor, you'll be working within a warehouse environment as part of our cleaning and waste team. You will supervise/operate specific equipment, cleaning practises and use of chemicals to the correct operational guidelines. Your duties will include carrying out daily and weekly checks of all machinery, reporting any faults to the Site Manager, ensuring that all Health & Safety is understood and adhered to, liaise with the Site Manager in shift operation, and help monitor the waste produced using the weekly checklists and monitoring procedures. All equipment will need to be reviewed, verifying that they are kept clean and equipment and materials are left secured when not in use. You will need to undertake any cleaning and ad-hoc duties according to the needs of the business, deal with customer complaints, attend appropriate training sessions, and ensure awareness of the Company/Client statutory fire and safety regulations.

What you'll get in return:

• In return, we will offer you a wide range of excellent benefits including:
• Holiday entitlement
• Pension contributions
• Discounts to over 850 high street retailers
• Cycle to work scheme
• Access to Save as you earn scheme and share incentive plan
• A free virtual GP service
• Free hot and cold drinks

Plus, we love to recognise our colleagues for their hard work. We do this through our Mitie Stars programme and our Employee of the Month Scheme. We also involve colleagues throughout the year when we celebrate holidays and events

Qualifications:

In order to be successful in this role, you will need to have previous supervisor experience, good customer focus and service skills, the ability to prioritise workload effectively and good organisational skills. You should be able to work from your own initiative, have good awareness of Health and Safety legislation. Communicative English is essential, and you may be required to take an English language assessment. You will be required to complete the Basic Disclosure (DBS Check) and undertake a drug and alcohol screening test.