Shift Supervisor: Lead Teams & Elevate Guests

O'Neill's Trinity Street; Cardiff; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discounts

20% discount for friends & family

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

O'Neill's Trinity Street in Cardiff is seeking a Shift Supervisor to welcome guests, lead a team, and train staff. You’ll manage shifts, model high standards, and help ensure a great dining experience from breakfast to late nights. A passionate, people-focused supervisor will thrive in a fast-paced pub environment.

The role offers flexible shifts, strong employee discounts across our brands, and access to Wagestream to manage earned pay, along with pension and 28 days holiday for full-time staff.

Qualifications

• Experience in hospitality leadership and guest service.
• Ability to train staff and lead teams effectively.
• Commitment to cleanliness, safety and high standards.

Responsibilities

• Be part of the day-to-day running of the site as host and team leader.
• Lead shifts and model training for your teams.
• Contribute to maintaining high standards of cleanliness and safety.
• Support a welcoming atmosphere that makes guests feel truly valued.

Skills

Customer service

Team leadership

Staff training

Guest hosting

Job description

O'Neill's Trinity Street in Cardiff is seeking a Shift Supervisor to welcome guests, lead a team, and train staff. You’ll manage shifts, model high standards, and help ensure a great dining experience from breakfast to late nights. A passionate, people-focused supervisor will thrive in a fast-paced pub environment.

The role offers flexible shifts, strong employee discounts across our brands, and access to Wagestream to manage earned pay, along with pension and 28 days holiday for full-time staff.