Shift Supervisor — Lead Team & Customer Experience (Flexible)

Euro Garages; Leeds; Hybrid; GBP 9,100 - 13,000; Full time

Benefits offered by this job

EG Cares Benefits & Rewards Platform

30% Starbucks discount on food, drinks

Quarterly Bonus Incentive

Free beverage on every shift

24/7 Virtual GP & Wellbeing Service

Employee Assistance Programme

Recognition rewards and work annivers

Career progression opportunities

Access to online learning library

Compassionate leave

Life Assurance

Guaranteed contracted hours

Job summary

Euro Garages in Leeds is seeking a Starbucks Shift Supervisor to lead a fast-paced team, ensure product quality and outstanding customer service. You will work with the Store Manager to supervise shifts, train staff, and maintain store standards to deliver a seamless customer experience.

The role offers flexible shifts with a minimum commitment of 8 hours per week and a competitive hourly rate. Join a team that values growth, quality service, and safe operations.

Qualifications

• Experience in hospitality, retail, or a customer-focused environment.
• Strong customer service orientation and communication skills.
• Ability to lead and motivate a team in a fast-paced setting.
• Willingness to learn and develop professionally.

Responsibilities

• Lead and inspire the team by supervising daily operations, delegating tasks, and motivating colleagues to deliver results.
• Create exceptional customer experiences by welcoming guests and helping them discover products.
• Support smooth store operations by assisting with stock control, ordering, banking, and administration.
• Champion quality and safety by ensuring food safety, health and safety, and cleanliness.
• Keep the store inviting and well-presented for customers and staff.
• Lead by example by stepping in during busy periods to maintain operations.
• Prepare coffee, food, and beverages to brand standards with consistency.

Skills

Supervisory experience

Customer service

Leadership

Job description

Euro Garages in Leeds is seeking a Starbucks Shift Supervisor to lead a fast-paced team, ensure product quality and outstanding customer service. You will work with the Store Manager to supervise shifts, train staff, and maintain store standards to deliver a seamless customer experience.

The role offers flexible shifts with a minimum commitment of 8 hours per week and a competitive hourly rate. Join a team that values growth, quality service, and safe operations.